Sr. Product Manager - Tech, Amazon Books, Discovery and Recommendations Experien

Sr. Product Manager - Tech, Amazon Books, Discovery and Recommendations Experience

Job ID: 2839052 | Amazon.com Services LLC

Passionate about books and reading? The Discovery & Recommendations Experience team is responsible for helping millions of customers find books they love through relevant content recommendations and innovative shopping experiences. We are looking for a Senior Technical Product Manager to own and drive strategic projects within our Core Recommendations and Services team.

In this role you will partner with product, engineering and data science partners to build, test and evolve ML models and front-end features that deliver increasingly personalized book recommendations to our customers. You will develop systems and services to scale personalization artifacts, enabling teams across Books to personalize every customer interaction. You’ll participate in developing the strategy and roadmap within the broader, highly-visible Content Demand team, and will own the day-to-day delivery of new experiments and features.

The right candidate is highly analytical, will demonstrate strong business judgement and understand the science concepts (algorithms) powering personalization experiences. The role is both strategic and operational, and is a great fit for someone who thrives in a dynamic environment and can think big while diving into the details to execute flawlessly. Successful candidates will have a track record of delivering technology products in a distributed and matrixed organization, through strong product management and problem-solving skills, and the ability to motivate, influence and collaborate effectively with global stakeholders.

Key job responsibilities

1. Invent, incubate, and manage product and feature concepts that connect new and existing readers with books they love.
2. Develop product requirements, prioritize key initiatives and manage milestones with inputs from stakeholders across the organization related to core ML models, content ranking, and a suite recommendation services.
3. Own and manage a portfolio of books recommendation strategies, including tracking, optimizing and reporting on their performance.
4. Help define product strategy and manage the product roadmap (both directly for the Core Recommendations team and within the broader Customer Engagement organization).
5. Enable teams across the Books organization to create personalized experiences for customers by building and scaling personalization systems and services.
6. Communicate with senior management and other business/technical partners on product decisions, key results and durable learnings, program status and risks.
7. Operate with significant autonomy to deliver results and achieve the goals and objectives of both your team and the broader organization.

BASIC QUALIFICATIONS

- 5+ years of product or program management, product marketing, business development or technology experience
- Bachelor's degree
- Experience with feature delivery and tradeoffs of a product
- Experience owning/driving roadmap strategy and definition
- Experience with end to end product delivery
- Experience contributing to engineering discussions around technology decisions and strategy related to a product
- Experience managing technical products or online services
- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning

PREFERRED QUALIFICATIONS

- Demonstrated ability to manage multiple complex projects and competing priorities in an ever-changing environment
- Direct experience working with recommender systems and/or algorithmic personalization
- Proven track record of delivering results in large, cross-functional initiatives
- Superior analytical and quantitative skills; experience using data and metrics to test theories, confirm assumptions, and measure success
- Proven ability to identify, analyze, and solve ambiguous problems independently with an extreme attention to detail
- Strong strategic aptitude; proven ability to define a winning business strategy and product roadmap and gain buy-in from stakeholders at all levels
- Demonstrated ability to successfully influence stakeholders without formal authority, leading cross functional teams across geographies and business units
- Excellent customer experience intuition; demonstrated success in creating innovative and user-friendly products and customer-facing features
- Technical fluency; comfort understanding and discussing technology concepts, schedule tradeoffs and new opportunities with technical team members
- Strong bias for action; ability to create a sense of urgency in a fast-paced, dynamic environment
- Strong written and verbal communication and persuasion skills
- Experience operating in a global environment
- MBA preferred

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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