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The Millennium Group

Office Services Associate

The Millennium Group, New York, NY, United States

17 per hour $17.00/hr | PECK SLIP, NY, USA | Hourly | Full Time

Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.

Responsibilities:

  • Open & close operations on a daily basis.

  • Receive mail at mail room from USPS letter carrier and sign for express, registered and certified mail.

  • Receive FedEx, UPS, DHL, Amazon, and Messenger packages at mailroom.

  • Process incoming couriers & messenger packages via client PackageX System.

  • Place items on rack for members to pick up. Sort incoming mail and place mail into file cabinet/folders for members to be pick up.

  • Complete End of Day log on a daily basis.

  • Meet with members and address any challenges or issues with mail & packages.

  • Email members to pick up their mail & packages

  • Physically deliver mail and courier packages by cart, dolly or hand truck to members as requested.

  • Receive outgoing mail (letters and parcels) and place on rack for USPS pick up

  • Receive outgoing UPS & FedEx packages and place on rack for pick up

  • Receive outgoing messenger items from members and hold in mailroom for messenger to pick up.

  • Place large items in storage room and coordinate with members for pick up

  • Response to members email regarding mail and packages.

  • Provide customer service.

  • Send out emails to members to retrieve their packages.

  • Call members to retrieve their items.

  • Other duties as assigned by manager.

Qualifications:

  • Ability to effectively work individually and in a team environment.

  • Excellent communication skills both written and verbal.

  • Ability to prioritize work and handling multiple task simultaneously.

  • Excellent telephone etiquette. Well organized, with strong attention to details.

  • A team player with the ability to work with diverse personalities.

  • Able to appropriately handle confidential and highly sensitive material."