Director of Relationship Management and Prospect Analytics

Johns Hopkins University Director of Relationship Management and Prospect Analytics

Development and Alumni Relations (DAR) supports Johns Hopkins’ focus on research, teaching and patient care, and its role as a national and global leader in higher education. We create and foster enduring relationships that result in advocacy and philanthropic support for Johns Hopkins University & Medicine—strengthening the institution through partnerships with donors, alumni, volunteer leaders, faculty, students, staff, and patients.

This role has a hybrid work arrangement with an onsite presence of 3 days per week. The manager will confirm the team’s core onsite days where the majority/all team members will work in the office.

Johns Hopkins University is seeking an experienced individual to provide strategic vision and planning for the University’s Relationship Management and Development Analytics team in support of the institution’s fundraising initiatives.

The Director of Relationship Management & Prospect Analytics analyzes trends internal and external to Johns Hopkins to provide insight for fundraising initiatives and prospect portfolio management. They lay the groundwork for the fundraising process through comprehensive strategic analysis of donor pools and philanthropic giving trends. They are responsible for presenting meaningful and actionable data as it relates to ongoing fundraising activities and new campaign initiatives.

Key responsibilities:

1. Introduce, implement and maximize tools and methods to ensure effective prospect management, including data mining and predictive modeling.
2. Manage the Relationship Management and Development Analytics team and ensure that activities between the teams are coordinated and aligned.
3. Maintain an overall knowledge of the University’s top prospects to assist fundraisers in developing appropriate cultivation, solicitation, and stewardship strategies.
4. Provide meaningful metrics for fundraising activities.
5. Strategize and partner with gift officers to support the development of high-capacity portfolios.
6. Create and maintain a suite of tools for descriptive and predictive analytics.
7. Implement prospect management guidelines and procedures and serve as a content expert.
8. Ensure that the data in the prospect management modules of the CRM are accurate and relevant.
9. Supervise the Relationship Management and Development Analytics staff, setting departmental and individual goals.
10. Maintain an awareness of the goals and accomplishments of the University and of issues within the development profession.

Minimum Qualifications:

1. Bachelor's degree required.
2. A minimum of five years of progressively responsible positions in higher education prospect development or related field is required.
3. Three years of related management experience is required.

Preferred Qualifications:

1. Seven years’ experience preferred.
2. Proficiency in conceptualizing and developing proactive prospecting methodologies.
3. Understanding of wealth indicators and ability to translate such information into prospect ratings and gift estimates.
4. Experience in data analytics, comprehensive biographical or genealogical research, and/or financial analysis.
5. Ability to manipulate, analyze and synthesize data using data warehousing and mining tools.
6. Ability to foster a collaborative, customer-oriented working environment.
7. Experience with Salesforce CRM is preferred.
8. Skill in developing and implementing new strategies and procedures.
9. Excellent oral and written communication skills demonstrated by concise and persuasive writing.
10. Detail oriented with strong organizational skills, highly driven and results oriented.

Classified Title: Director Strategic Prospect Information

Job Posting Title (Working Title): Director of Relationship Management and Prospect Analytics

Starting Salary Range: Minimum: $86,299 - Maximum: $150,999

Employee group: Full Time

Schedule: Monday-Friday, 8:30am-5:00pm

Exempt Status: Exempt

Location: JH at Keswick

Department name: 10001645-VP Development & Alumni Relations

Equal Opportunity Employer: Johns Hopkins University is an equal opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, national or ethnic origin, disability, marital status, veteran status, or any other occupationally irrelevant criteria.