Chief Operating Officer

About the Company:

Hospice East Bay, headquartered in Pleasant Hill, California, is a well-established, community-based, non-profit hospice serving San Francisco’s East Bay communities. The organization provides hospice, community palliative care and hospice inpatient care and employs more than 240 staff and 300 volunteers. On October 31, 2024, Hospice East Bay announced that it signed a definitive agreement to join Hospice of Santa Cruz County, Nathan Adelson Hospice (Las Vegas, NV), and Willamette Vital Health (Salem, OR) in forming the western region of Chapters Health System, the largest non-profit hospice network in the country with strong experience and intellectual capital in the areas of technology, advance payment models and adjacent service lines. While joining forces under the broader Chapters Health System, Hospice East Bay will maintain its local leadership, culture and deep-rooted community relationships, ensuring that care remains personal, meaningful and aligned with the needs of each unique community.

About the Role:

Chief Operating Officer/Executive Director

The ideal candidate will be a strategic and innovative hospice or healthcare industry leader who possesses strong vision, demonstrated operations expertise, and a proven track record of building relationships, collaborations and engaging key stakeholders across the healthcare continuum to grow a business. This leader will initially join Hospice East Bay as the COO and then assume the title of Executive Director upon Hospice East Bay's closing of its affiliation agreement with Chapters Health System.

Responsibilities:

• Develop and execute strategic and operational plans and budgets.
• Ensure viability of Organization's programs and services.
• Ensure an effective management team is in place to achieve strategic initiatives and operational goals.
• Establish effective methods to work cooperatively with Chapters Health West and Chapters Health System’s corporate positions.
• Oversee and evaluate day-to-day operations.
• Identify new market opportunities to accelerate growth.

Qualifications:

• Bachelor’s degree required. Master’s degree is preferred in healthcare, business management or related field.
• Minimum of 10 years' relevant experience with at least five years' senior management experience in hospice, palliative or healthcare.
• Proven leadership skills and senior strategic leadership experience with organization of comparable size and mission.
• Strategic planning and business development experience.
• Experience in building revenue and increasing philanthropic support.
• Experience in developing partnerships, building teams and conflict management and resolution.