Assistant Director of Development - Major Gifts - Hybrid
Children's National Health System, Silver Spring, MD, United States
This position will require employees to be at the office one day a week.
The Assistant Director of Development, Major Gifts plays a key role in increasing both unrestricted and restricted revenue for the Foundation, with a specific focus on raising funds for the Joseph E. Robert, Jr. Center for Surgical Care. The Assistant Director, reporting to the Senior Director of Development, contributes to feeding the Major Gifts Pipeline that brings philanthropic growth to the organization. With support from senior Foundation management, the Assistant Director identifies, cultivates, solicits and stewards relationships with individuals, families and targeted groups of individuals who partner financially with Children's National.
The Assistant Director manages a portfolio of annual gift and low-level major gift donors and prospects with an annual target revenue goal of $500,000. The Assistant Director partners closely with the Surgery Center clinicians and team members to support and execute donor strategy and ultimately provide a world-class experience that leaves donors feeling valued, informed, and engaged.
QualificationsMinimum Education
Bachelor's Degree in Business Administration, Marketing, Communications or other related field (Required)
Minimum Work Experience
4 years of technical development experience with a proven record in lower level major gifts, high end annual gifts or special event execution, or managing a component of the marketing program preferably in a healthcare or academic setting (Required)
Required Skills/Knowledge
Strong written and verbal communication skills (including phone skills such as warm tone, good speaking cadence, clear and articulate speech)
Effective interpersonal skills that demonstrate poise, tact, patience, and courtesy
Must demonstrate initiative, energy, confidence, strong donor service attitude, and willingness to contribute to a teamwork-driven environment
High levels of professionalism, compassion, creativity and integrity
Proven experience in successfully building and cultivating donor relationships
A willingness to work collaboratively to produce fundraising strategies and tactics
Proven sense for developing tactics to meet goals and objectives
Ability to manage time and task completion effectively
Strong familiarity with The Raiser's Edge software and/or other donor-related platforms
Functional Accountabilities
Fundraising
- Manage applicable giving programs, including strategy, budget, communications, solicitations, and oversight of data tracking.
- Executes donor strategy effectively through phone, email, mail, and face-to-face communication.
- Conducts meaningful touches or face-to-face donor meetings per year.
- Renews 80% of assigned donors on an annual basis.
- Secures new or upgraded annual donors at $5,000+ annually.
- Identifies Major Gifts and Planned Giving prospects annually and contribute to successful transfer of donors.
- Learns about the programs of Children's National and effectively communicate the mission to donors.
- Conducts oneself in a professional, friendly, and truthful manner with donors and colleagues.
Research
- Researches, identifies, and promotes hand-off of high capacity donors to the appropriate Foundation Gift Officer.
- Updates fundraising database with contact notes, new information about donors and outcomes.
Organizational Accountabilities
Organizational Accountabilities (Staff)
Organizational Commitment/Identification
- Anticipate and responds to customer needs; follows up until needs are met
Teamwork/Communication
- Demonstrate collaborative and respectful behavior
- Partner with all team members to achieve goals
- Receptive to others' ideas and opinions
Performance Improvement/Problem-solving
- Contribute to a positive work environment
- Demonstrate flexibility and willingness to change
- Identify opportunities to improve clinical and administrative processes
- Make appropriate decisions, using sound judgment
Cost Management/Financial Responsibility
- Use resources efficiently
- Search for less costly ways of doing things
Safety
- Speak up when team members appear to exhibit unsafe behavior or performance
- Continuously validate and verify information needed for decision making or documentation
- Stop in the face of uncertainty and takes time to resolve the situation
- Demonstrate accurate, clear and timely verbal and written communication
- Actively promote safety for patients, families, visitors and co-workers
- Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance