Operations Infrastructure Lead (Tier II)

Dynamic Solutions Technology, LLC, a premier strategic services firm that meets IT and Service needs for commercial and government clients, is seeking a full-time Operations Infrastructure Lead (Tier II). This position is in Washington, DC.

The Operations Infrastructure Team Lead position is a hands-on position and this candidate must possess the troubleshooting skills necessary to mentor all technical team members, being familiar with industry best practices and implementing a least privileged access model.

ACTIVE SECRET CLEARANCE

Responsibilities:

• Monitor system and network performance
• Troubleshoot systems/network issues, identify/analyze root cause, and implement corrective actions
• Administer Windows Active Directory, Windows Group Policies, and Certificate Services
• Administer Azure Active Directory services
• Administer Intune Mobile Device Management
• Manage Citrix and remote access
• Manage Multi-factor authentication, Single-Sign-On and Smart Card (PIV) Sign-On services
• Manage PIV card certificate and credential mapping and enforce PIV card authentication for all staff
• Manage Network Attached Storage (NAS) and network shares
• Create and maintain system documentation to ensure that it is complete and accurate
• Participate in Business Continuation/Disaster Recovery infrastructure planning, building, and testing, including network performance, security, anti-virus, design, and acquisition of infrastructure hardware
• Perform maintenance actions including system back-ups and validation, manage base image and restore points, file restoration processes, event log reviews, vulnerability mitigation and compliance
• Create and document all actions, practices, procedures, and processes

Experience:

• Coordinate and manage diverse technical support tasks
• Evaluate new information technology systems and their effect on the environment
• Manage the private PKI infrastructure
• Develop secure automated solutions for administrative and domain management tasks using scripting such as PowerShell
• Provide lifecycle management for all supported systems
• Create automated packages to install, modify, enhance, test, and implement standard configurations for deployment of workstations, servers, and other network components and client software

Qualifications Requirements:

• Bachelor of Science degree in Computer Science or closely related field
• Minimum eight (8) years of IT experience
• Two of the following IT certifications: CompTIA A+ Certification, CompTIA Network+ Certification, CompTIA Security+ Certification, MCSA: Windows 10, MCSE: Desktop Infrastructure certification
• Quality Certification (ITIL, or other)
• Active Security Clearance

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