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Capital One

Senior Manager, Community Finance - Capital Officer

Capital One, San Francisco, CA, United States


77 West Wacker Dr (35012), United States of America, Chicago, Illinois

Senior Manager, Community Finance - Capital Officer

External Affairs works with many external and internal stakeholders to envision and create a world of greater socioeconomic opportunity through advocating for an inclusive society, building thriving communities, and creating financial tools that enrich lives. Our teams include Communications, Community Impact and Investment, Community Finance, CRA Strategy and Program Management, the Government and Political Affairs Group, Regulatory Relations, and Strategy and Engagement.

We focus on innovation and opportunity -- on long term well being for our associates, customers, and communities. This is the language of changing things for the better, of the future, and...of Capital One.

Community Finance's commitment to impact is clear. In 2022, the company provided more than $7.19 billion in community development loans, and we have been an industry leader in community development lending for many years.

As we continue to build our commitment to our customers and communities, we would like for you to consider being part of this very special team.

The Opportunity and Role:

Capital One's Community Finance team originates debt and equity to support affordable housing development. Community Finance provides debt financing, and invests in low income housing credits through proprietary and multi equity funds. The Capital Officer team is primarily responsible for managing relationships with developers and other industry stakeholders. Capital Officers market our products, understand the competitive landscape and market needs, identify opportunities that align with Capital One's overall strategy, and elevate market intelligence to key partners in External Affairs and across the company.

We are seeking a passionate, motivated, emotionally intelligent Senior Manager to be an active member of a team focused on sourcing mission- and strategy-aligned multi-family housing development opportunities. Your role will help enhance our understanding of communities and Capital One's opportunities to promote socioeconomic mobility.

We are looking for someone who is:

  1. Wired for Collaboration and Connection: You thrive in a matrixed organization because you know that together we can do better.
  2. Obsessed with Building and Cultivating Relationships: You love the chance to share your perspective, to hear the perspectives of others, and to figure out how teams can collaborate.
  3. Intellectually Curious: You ask why, you explore, you're comfortable with ambiguity, you're hungry to learn and a seeker of new challenges.
  4. A Doer: You love action, you try things and sometimes you fail. You can get around your own roadblocks and you remove obstacles for your team to stay focused on enterprise goals.

Primary Responsibilities Include:

Leadership and Innovation:

  • Develop and maintain the company's relationships with existing clients and industry stakeholders; gather market intelligence by forging deep relationships.
  • Share market intelligence with peers across the company to deepen our shared understanding, promote collaboration, and maximize impact.
  • Collaborate with stakeholders to establish business goals, manage new and existing relationships, and perform proper pre-qualification, structuring, and pricing of debt and proprietary investments.
  • Manage risk, support new business initiatives, and continuously improve processes.
  • Proactively embrace and lead through change, with candor and optimism.
  • Innovate and find efficiencies in the application of data and technology to support business opportunities.
  • Stay informed and demonstrate subject matter expertise, including attending and participating in industry workshops, conferences, etc.

Talent Development:

  • Contribute to an inclusive, positive team environment of trust, collaboration, and effective challenge.
  • Support and coach fellow associates to reach their goals, including providing timely, specific, actionable feedback.
  • Appreciate and elevate great performance, in accordance with company values.

Excellence & Risk Management:

  • Adopt a "running the business" mindset, managing risks, ensuring data integrity, and promoting an overall well-managed environment.
  • Maintain overall responsibility for deal structure and economics; originate and follow transactions through closing.
  • Regularly evaluate and contribute to the improvement of our processes; always look to drive simple, scalable impact and durable results.
  • Partner with business and Community Finance functions to foster an environment of open dialogue around risk tolerance and credit appetite.

Basic Qualifications:

  • High School Diploma, GED or equivalent certification.
  • At least 7 years of experience in client management, business development, financial services, or any combination of the three.
  • At least 3 years of experience with Low Income Housing Tax Credit (LIHTC).
  • At least 2 years of experience in lending, investments, community development lending, community development investments, or any combination of the four.

Preferred Qualifications:

  • At least 3 years of experience in market analysis.
  • At least 7 years of experience pertaining to affordable housing, community development or any combination of the two.
  • Completion of credit training program.
  • At least 3 years of people management experience.

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location.

San Francisco and San Jose, California (Hybrid On-Site): $210,900 - $240,700 for Sr. Manager, Community Finance Illinois (Hybrid On-Site): $185,600 - $211,800 for Sr. Manager, Community Finance

This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace.

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