Director, Technical Program Management: Security

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Job Category: Program & Project Management

About Salesforce:

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Role Overview:

Technical Program Managers (TPMs) play a meaningful role at Salesforce in leading large-scale, cross-functional initiatives within our Technology & Products organizations. TPMs are responsible for programs from beginning to end, ensuring a better workflow and more effective communication. They work closely with executives and key company partners to drive critical programs and activities across the company.

The Director, Technical Program Management: Security will manage and enable the delivery of critical cyber security programs, in support of the Salesforce Security team. You will work on a range of security programs including developing and driving best practices, implementing new innovative technologies or processes, and working with stakeholders and partner teams to integrate security programs into their roadmap and deliverables.

ABOUT YOU:

• Love to wear multiple hats.
• Builds relationships to make things happen.
• Highly functional in an energizing environment.
• Comfortable navigating between the tactical and strategic.
• Outstanding executive presence and communications professional.
• A service-oriented-minded person who "Thinks Customer."
• Enjoy a hyper-transparent flow of information, conversation, and ideas.
• Comfortable with ambiguity and change, and can continue to rally a team behind a vision, even if it's not clearly defined.

RESPONSIBILITIES:

• Clearly define program requirements and business impacts, then work with engineering teams to develop the "definition of done" and complete technical work breakdown into executable tasks.
• Translate business objectives into execution strategy (tactical and strategic), lead and successfully execute the strategy through strong collaboration and agile leadership.
• Work with multiple delivery teams to take ownership and accountability of technical project planning and delivery for security and infrastructure build out programs.
• Develop trusted relationships with key technology, functional leaders and stakeholders to drive focus on the strategic program objectives and optimize program delivery.
• Develop effective program reporting (up to executive level), backing statuses with data and clearly communicate program blockers and risks, with required actions to resolve (path to green).
• Ensure data is collected to appropriately inform decision making for mitigating risks and resolving issues.
• Utilize internal tools and agile mindset to create a collaborative environment that fosters autonomy, transparency, mastery, innovation and continuous improvement.
• Anticipate and aggressively remove obstacles that slow down or prevent programs from delivering on program objectives.
• Provide "go to" leadership, transparency and visibility to the entire Technology & Products organization.
• Seek to continuously grow by proactively seeking and embracing constructive feedback.
• Understand and streamline end to end process.
• Create a collaborative environment that fosters creativity, innovation, and learning.
• Be a thought leader within the organization, someone who can help advance our Product & Technology strategy globally.

REQUIRED EXPERIENCE:

• 10+ years of enterprise software/technical program or engineering management experience at an enterprise technology company.
• 5+ years of conducting and leading SaaS product development programs; shown understanding of the SaaS business model and its product development lifecycle.
• Deep understanding of cyber security and risk management practices.
• Excellent analytical and problem-solving skills with a history of hands-on, detail orientation.
• Deep experience with the software development lifecycle; ability to adjust and apply this knowledge in a dynamic environment using agile methodologies.
• Ability to establish credibility and rapport with senior executives and team members.
• Outstanding organizational, communication, and relationship-building skills conducive to driving consensus.
• Experience with Portfolio Management.
• Ability to master technical subjects and technologies relevant to the program.
• Strong organizational, project management, analysis, and communication skills.
• A related technical degree required.

PREFERRED EXPERIENCE:

• Experience with vulnerability management processes and tools.
• Experience supporting cyber detection and response operations.
• Familiarity with compliance and security standards, policies, and risk management.
• Experience in vendor management.
• Public cloud infrastructure knowledge.
• Ability to quickly learn Salesforce application to build tools and reports or strong interest in technology and ability to develop application/tool to automate processes.
• Masters in engineering, computer science, or a related technical field.
• Understanding of Security Development Lifecycle.
• Have or desire to attain a PMP, CISM and/or CISSP certification.

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