Senior UX Designer

Senior UX Designer About SimpliSafe We’re a high-tech home security company that’s passionate about protecting the life you’ve built with our mission of keeping Every Home Secure. And we’ve created a culture here that cares just as deeply about the career you’re building. Ours is a no-ego culture of collaboration and innovation where those seeking their next challenge can find big opportunities and make a huge impact on the lives of all those we protect. We don’t just want you to work here. We want you to grow and thrive here. We’re embracing a hybrid work model that enables our teams to split their time between office and home. Hybrid for us means we expect our teams to come together in our state-of-the-art office on two core days, typically Tuesdays or Wednesdays and Thursdays, to work together in person, and teams can choose where they work for the remainder of the week. We all benefit from flexibility and get to use the best of both worlds to get our work done. Why Are We Hiring? Well, we’re growing and thriving. So, we need smart, talented, and humble people who share our values to join us as we disrupt the home security space and relentlessly pursue our mission of keeping Every Home Secure. SimpliSafe is seeking a Senior UX Designer to join our growing Design team. In this role, you will help define our next generation of SimpliSafe branded home security products. You will be a key player for one of our core product areas or initiatives, leading the innovation and design work cross-functionally with product, engineering, customer experience, and marketing partners to influence and contribute to our latest hardware UX and app experiences to deliver engaging services across all platforms. What You'll Do Work collaboratively with a team of designers, researchers, product managers, developers, and stakeholders to define and develop user experiences for our customers. Work as a UX generalist, an advanced designer, across the spectrum of UX and an expert in some areas between research and visual design. Join user research in building an understanding of our home security user journey and translate user insights into digital experiences from concepts to high-fidelity prototypes. Design user-friendly digital products that enhance people’s well-being, meet business needs, and work seamlessly across app and web platforms for all of our customers. Be the designer responsible for the details and the driving force behind the creativity. Help evolve UI components in the SimpliSafe design system. What You Need for Success You love to solve real-world problems, are curious by nature, and have a drive to create unique and delightful user experiences that are notable in their success and are customer-obsessed. You have created products that have successfully shipped ideally for SaaS products and have an understanding of solving UX problems at the intersection of hardware and software that needs to be evolved and maintained. You work independently and strive to clarify ambiguity to determine what needs to be done, why, and the best way to do it. You are a storyteller always connecting the work to the why of solving customer needs and connecting that to company strategy. You have a strong visual design sense and can translate brand guidelines into compelling mobile and web experiences. You are both an analytical and a systems thinker and love complex questions and use your work to communicate that complexity in simple ways. Expertise with various design tools such as Figma, FigJam, Miro, Adobe Creative Suite, etc. You must have an online portfolio that highlights your design thinking and expertise. Preferred Degree in a design and/or human behavior-related field, such as Psychology, Human-Computer Interaction, Industrial design, Architecture, graphic design, interaction design, Sociology, Communication, Information Science, Economics, or Computer Science. You understand that great user experiences go beyond the digital screen, and you have experience working with experiences at the intersection of hardware, software, and service design. You love to get into the details and leave no stone unturned in ensuring your design ideas are solid and have the best chance of becoming real and desirable. What Values You'll Share Customer Obsessed - Building deep empathy for our customers, putting them at the core of our work, and developing strong, long-term relationships with them. Aim High - Always challenging ourselves and others to raise the bar. No Ego - Maintaining a “no job too small” attitude, and an open, inclusive and humble style. One Team - Taking a highly collaborative approach to achieving success. Lift As We Climb - Investing in developing others and helping others around us succeed. Lean & Nimble - Working with agility and efficiency to experiment in an often ambiguous environment. We wholeheartedly embrace and actively seek applications from all individuals, no matter how they identify. We are committed to cultivating a diverse and inclusive workplace, and we believe our work is enriched when we incorporate a multitude of perspectives, backgrounds, and experiences. We want everyone who works here to thrive and contribute to not only our mission of keeping every home secure, but also to making our workplace safe and supportive for others. If a reasonable accommodation may be needed to fully participate in the job application or interview process, to perform the essential functions of a position, or to receive other benefits and privileges of employment, please contact careers@simplisafe.com.

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