DIRECTOR OF MEMBERSHIP DEVELOPMENT & ENGAGEMENT

ABOUT THE DIRECTOR OF MEMBERSHIP DEVELOPMENT & ENGAGEMENT The Director of Membership Development & Engagement will play a key role in achieving the strategic initiatives outlined below (see “About MedChi”) by leading a division of dedicated individuals focused on membership recruitment, event planning, marketing and communications, business development, database management, and dues billing and processing. This position reports to the Chief of Staff. The ideal candidate will be experienced in relational sales and will be extroverted, energetic, comfortable with public speaking, and enthusiastic about engaging with large groups of people. Knowledge of health policy is strongly preferred, and experience in association management is a plus, but a candidate who can demonstrate an aptitude for learning will be considered. This is a hybrid role that will require a combination of time spent in the office (Baltimore and/or Annapolis), attending events around the state of Maryland, and working remotely. RESPONSIBILITIES Supervise 3-4 staff members in MedChi's membership department Strategically coalesce the efforts of MedChi’s divisions into a comprehensive, well-branded, and effective message for outreach to various stakeholders Develop and implement membership recruitment and retainment programs based on relational sales, data analytics, marketing expertise, and an ability to clearly define and demonstrate MedChi’s value premise Oversee the efficient and accurate deployment of MedChi’s annual dues billing and prospect mailing processes Manage MedChi’s membership database with the support of 1-2 staff Manage the selection and deployment of a new association management software system Collaborate with county medical societies on regionally-focused membership development initiatives Attend events, sometimes in the evening and on weekends, as a representative of MedChi Work closely with physician members, field phone calls from the public, and serve as a resource to other MedChi staff members Support MedChi’s Membership Committee by planning virtual meetings, taking minutes, and managing projects developed by the committee Qualifications: Bachelor’s Degree or at least five years of experience in association management, health policy, or sales Supervisory experience Experience with association management/customer relationship software Strong organizational skills Strong writing and design skills Exceptional communication and customer service skills Experience with Microsoft Office Have own transportation, a valid driver’s license, and be able to drive over Bay Bridge

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