Chief Operating Officer

The Austin Hatcher Foundation for Pediatric Cancer is dedicated to erasing the effects of pediatric cancer and optimizing each child and family's quality of life through essential specialized intervention.

The Chief Operating Officer (COO) will play a pivotal role in leading the organization to achieve its mission, ensuring operational excellence and driving strategic initiatives to support the foundation’s goals. Key Responsibilities

Operational Leadership: Daily Operations Management: Oversee the foundation’s daily activities, ensuring that operations run smoothly and efficiently. This includes managing administrative functions, facilities, IT systems, and support services. Policy and Procedure Development: Develop, implement, and enforce operational policies and procedures to enhance the foundation’s effectiveness and efficiency. Compliance Oversight: Ensure that all operations comply with relevant legal, regulatory, and ethical standards, including maintaining accreditation and certifications. Strategic Planning: Strategic Plan Development:

Collaborate with the CEO and Board of Directors to create and refine the foundation’s long-term strategic plan. This includes setting goals, identifying key initiatives, and aligning resources. Implementation and Monitoring:

Lead the implementation of strategic initiatives, track progress, and adjust plans as needed to achieve the foundation’s objectives. Align operational activities with the foundation’s mission, vision, and strategic goals. Risk Management:

Identify potential risks to the organization and develop mitigation strategies to minimize their impact.

Budgeting:

Develop and manage the foundation’s annual budget in coordination with the CFO and CEO. Ensure that financial resources are allocated effectively to support operational and strategic goals. Financial Performance Monitoring:

Monitor financial performance, analyze variances, and implement corrective actions to ensure financial health. Reporting:

Oversee the preparation of financial reports for the CEO, Board of Directors, and key stakeholders, providing insights into the foundation’s financial status and operational performance. Program Development and Management: Program Design and Implementation:

Collaborate with Chief Program Officer of development and execution of the foundation’s programs and services, ensuring they meet the needs of the families served and align with the foundation’s mission. Program Evaluation:

Establish metrics to evaluate the effectiveness and impact of programs. Use data-driven insights to continuously improve program quality. Partnership Development:

Collaborate with Chief Program Officer to forge strategic partnerships with healthcare providers, community organizations, and other stakeholders to enhance program offerings and reach. Team Leadership and Development: Supervision:

Directly supervise leadership and development team, providing guidance, support, and performance feedback. Talent Management:

Lead efforts in talent acquisition, staff development, and retention. Foster a culture of continuous learning and professional growth. Foster a culture of collaboration, creativity, trust, and a sense of belonging, driving both individual and organizational success. Employee Engagement:

Promote a positive and inclusive work environment that motivates staff and volunteers to perform at their best.

Stakeholder Engagement: Relationship Building:

Cultivate strong relationships with key stakeholders, including families, donors, healthcare professionals, and community partners. Representation:

Act as an ambassador for the foundation at public events, conferences, and meetings. Communicate the foundation’s mission, vision, and impact effectively. Fundraising Support:

Work closely with the development team to support fundraising initiatives, including donor engagement, grant writing, and special events. Quality and Performance Improvement: Performance Metrics:

Implement a comprehensive performance management system to monitor and improve operational efficiency and effectiveness. Continuous Improvement:

Lead initiatives to streamline processes, reduce costs, and enhance service delivery. Feedback Integration:

Develop mechanisms to gather and integrate feedback from families and stakeholders into operational and service improvements. Requirements

Bachelor’s degree in business administration, Nonprofit Management, Healthcare Administration, or a related field (Master’s degree preferred). Minimum of 10 years of experience in a Senior Operational Leadership role. Proven track record of successfully managing operations, budgets, and teams. Strong strategic thinking, problem-solving, and decision-making skills. Excellent communication, interpersonal, and leadership abilities. Passion for the mission of the Austin Hatcher Foundation and a deep commitment to improving the lives of children and families affected by pediatric cancer.

Critical Skills: Strategic Vision:

Ability to think strategically and translate vision into actionable plans. Leadership:

Strong leadership skills with the ability to inspire and motivate others. Financial Acumen:

Proficiency in financial management and budgetary oversight. Operational Excellence:

Commitment to operational efficiency and continuous improvement. Relationship Building:

Exceptional ability to build and maintain relationships with diverse stakeholders. Adaptability:

Flexibility to adapt to changing circumstances and lead through change.

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