HF+UXD engineer

Job Title: HF+UXD engineer

Location: Andover, MA

Contract Term: 12+ Months

1st Shift
8:30a to 5p
Our current minimum expectation is that it is 2-3 days on-site and 2-3 days remote.

The HF+UXD engineer will serve as an individual contributor to Diabetes Care project teams for human factors engineering and user experience design – engaging in product design work and independent review, including the following:

Usability Planning & Execution:
• Collaborate with cross functional core teams to ensure human factors and usability plans are appropriately scaled.
• Execute human factors and user experience design deliverables by working with minimal supervision, managing the work of external vendors, and consulting with project teams to ensure quality deliverables.
• Support the Diabetes Care team in execution of deliverables associated with closing gaps in project usability files.

Human Factors & User Experience Tools:
• Drive understanding of the human-system interface through the creation of user profiles, environmental characterization, workflow mapping, task analysis, functional modeling, and use cases / scenarios.
• Utilize anthropometry, biomechanics, and human capability data to support, analyze, and optimization system design and ergonomics.

User Needs/Requirements & User Risk Assessment:
• Distill research insights into themes that inform user needs, user risk, and user interface design through processes such as affinization or KJ Analysis to ensure traceability.
• Have working understanding of the requirements management process that focuses on the creation of user needs and stakeholder requirements as part of a cross-functional team.
• Evaluate Use Error as part of use-related risk analysis (aEURA, uFMEA, and/or Hazard Analysis) and contribute to mitigation efforts in partnership with medical affairs and cross-functional teams.

Design of User Interfaces:
• Support design and development of user interfaces which include but are not limited to devices, software, packaging, instructions, and training.
• Conduct product evaluations, brainstorming sessions, competitive analysis, and other usability engineering methodologies with internal teams and external vendors.
• Utilize low to high fidelity prototyping methods to enable quick turn customer centric design loops that power Agile processes and decision making.

Generative Research & Front-End Innovation:
• Participate as a member of the experience teams to conduct generative research including but not limited to observational research (contextual inquiry and ethnography), competitive usability assessment as required.

Formative Evaluation, Design Validation, and Summative Human Factor Design Validation:
• Design, plan, execute, analyze, and report using qualitative and quantitative research as part of formative study evaluation which may include but are not limited to heuristic evaluation, expert review, simulated use studies, and actual use studies.
• Serve as support, executional lead, and/or contact for external vendors and business group Verification & Validation (V&V) teams during Design Validation and Summative Human Factors Validation.