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Clarivate Analytics US LLC

Legal Operations Manager

Clarivate Analytics US LLC, Boston, MA, United States


Clarivate is seeking an experienced Manager, Legal Business Process and Operations to join our global Legal team! As a true legal technology solutions expert, you will be responsible for analyzing, designing, and implementing business processes within the legal department to enhance efficiency and effectiveness. This role is ideal for someone who is detail-oriented, proactive, and enjoys driving efficiency in a legal setting. If you have a passion for optimizing business processes and supporting legal operations, we would love to hear from you!

About You - experience, education, skills, and accomplishments...

  • 3+ years of experience in business process consulting, legal operations, or a related field
  • Experience with legal technology solutions (i.e., Contract Lifecycle Management - Conga, Coupa, IronClad, Luminance)
  • Experience in designing and implementing new Contract Lifecycle Management systems
  • Experience in project management methodologies and/or proficiency in process mapping and improvement methodologies (i.e., Lean, Six Sigma)
  • Prior experience in a legal or corporate environment

It would be great if you also had...

  • Certification in process improvement methodologies (i.e., Lean Six Sigma)

What will you be doing in this role?...

  • Designing and implementing new Contract Lifecycle Management system(s)
  • Lead and manage projects from inception to completion, ensuring they are delivered on time, within scope, and within budget
  • Evaluate current legal processes and workflows to identify inefficiencies and areas for improvement
  • Develop and implement optimized business processes and workflows tailored to the legal department's needs
  • Document and maintain accurate records of all business processes to ensure compliance and efficiency in legal operations
  • Lead change management initiatives to ensure smooth adoption of new processes and systems
  • Utilize data analytics to monitor the performance of legal processes and identify trends and opportunities for improvement
  • Work with ITS to implement and integrate legal technology solutions that support process improvements
  • Provide training and support to legal staff on new processes and technologies
  • Collaborate with cross-functional teams, including finance, IT, and business units, to ensure alignment and integration of legal processes with overall business objectives
  • Ensure all processes comply with legal and regulatory requirements
  • Ongoing administrative support to maintain tools in business-as-usual state
  • Provide support to wider legal operations tasks such as managing outside counsel billing
  • Create a roadmap for technology enhancements across the Legal, Risk & Compliance team in collaboration with ITS

About the Team

The Legal Operations team supports the legal, risk and compliance team to work smarter not harder by optimizing workflows, implementing technology, identifying opportunities to reduce costs, managing cross-functional projects, and ensuring compliance.

Hours of Work

This is a full-time, remote position with the ability to be flexible with working hours across regions and time zones worldwide.

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