Information Resource Group
Security Analyst - Candidates must be CURRENT WI residents
Information Resource Group, Madison, Wisconsin, us, 53774
Role: Security Analyst
Location: Madison, WI - Candidates must be CURRENT WI residents
Interview Process: MS Teams
Contract Duration: 6/30/2025, likely to extend.
Onsite or Remote? Candidates must be CURRENT WI residents. No relocation allowed. This position is primarily remote (within the state of WI) however, there may be assigned tasks that require in-office presence, should be minimal, possibly 2 days a month.
Project details:
This position provides support for customer identity verification to confirm the authenticity of provided information and identity proofing by collecting and analyzing data to validate an identity. It will also provide backup support for Identity and Access Management (IAM) activities for the client.
Top Required Skills & Years of Experience:
4+ Years of Identity and Access Management and Customer Service / support • Excellent Communications skills: Ability to communicate with customers clearly and effectively over the phone, video calls, and in-person. • Ability to handle difficult situations calmly and empathize with customers. • Ability to analyze data and transaction codes within technical applications and dashboards. • Ability to ensure the accuracy of identity information provided by customers by cross-checking against relevant databases and records. • Attention to detail: Ensure accuracy when recording and updating system information and documentation. • Knowledge on concepts of authentication, authorization, and multi-factor authentication. • Understanding of agency audit and compliance requirements. • Ability to provide user administration in a Windows environment using tools such as Entra ID, Active Directory, and MS Authenticator.
Nice to Have: • Experience in a role verifying individual identities using identity proofing tools and software. • Experience detecting and investigating fraud associated with attempting to gain system access for malicious purposes i.e., document manipulation, identity theft, and social engineering tactics. • Experience handling identity proofing/verification in-person or remotely on-line.
Apply At:
Please send your resume and a cover letter to Susmita Sahu (Susmita at irginc dot net)
https://dice.com/recruiter-profile?id=73127242-68b3-45fc-ad32-f062f3579805
To contact me click "View Profile" for the contact number.
Location: Madison, WI - Candidates must be CURRENT WI residents
Interview Process: MS Teams
Contract Duration: 6/30/2025, likely to extend.
Onsite or Remote? Candidates must be CURRENT WI residents. No relocation allowed. This position is primarily remote (within the state of WI) however, there may be assigned tasks that require in-office presence, should be minimal, possibly 2 days a month.
Project details:
This position provides support for customer identity verification to confirm the authenticity of provided information and identity proofing by collecting and analyzing data to validate an identity. It will also provide backup support for Identity and Access Management (IAM) activities for the client.
Top Required Skills & Years of Experience:
4+ Years of Identity and Access Management and Customer Service / support • Excellent Communications skills: Ability to communicate with customers clearly and effectively over the phone, video calls, and in-person. • Ability to handle difficult situations calmly and empathize with customers. • Ability to analyze data and transaction codes within technical applications and dashboards. • Ability to ensure the accuracy of identity information provided by customers by cross-checking against relevant databases and records. • Attention to detail: Ensure accuracy when recording and updating system information and documentation. • Knowledge on concepts of authentication, authorization, and multi-factor authentication. • Understanding of agency audit and compliance requirements. • Ability to provide user administration in a Windows environment using tools such as Entra ID, Active Directory, and MS Authenticator.
Nice to Have: • Experience in a role verifying individual identities using identity proofing tools and software. • Experience detecting and investigating fraud associated with attempting to gain system access for malicious purposes i.e., document manipulation, identity theft, and social engineering tactics. • Experience handling identity proofing/verification in-person or remotely on-line.
Apply At:
Please send your resume and a cover letter to Susmita Sahu (Susmita at irginc dot net)
https://dice.com/recruiter-profile?id=73127242-68b3-45fc-ad32-f062f3579805
To contact me click "View Profile" for the contact number.