Phlebotomy Tech II Job at Novant Health in Wilmington

Overview:

The Phlebotomy Technician II works under the supervision of the Manager. The Phlebotomy Technician II is responsible for invasive procedures and techniques involved in the collection of blood specimens from patients for laboratory use in the diagnosis and treatment of diseases. The Phlebotomy Technician II serves as a primary link for the laboratory and interacts with physicians, guests, patients, family members, and other Medical Center staff to obtain or clarify information for laboratory records, explain procedures, allay fears and elicit cooperation and collect specimens. Must have excellent customer service skills, prioritization skills and the ability to manage multiple tasks. Must have skills related to teaching, assessing and training of staff and students.

Qualifications:

Credentials:
* Cert Phlebotomist with in 12 months of hire

Education:
* General Education Degree

Other information:

Licensure / Certifications: Certification eligible by NCA, ASCP, NHA or other national accrediting agency approved by the Laboratory Director. Must be certified within 12 mos of start date.
Experience: Completion of an accredited Phlebotomy program or one-year of Phlebotomy experience required. Experience related to customer service and quality patient care preferred. Demonstrates standards of performance (ownership, teamwork, communication, compassion) that support patient satisfaction and principles of service excellence.
Performs other duties as assigned.
Individual will possess commensurate combination of education, experience and qualifications

Responsibilities:

It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time. - Our team members are part of an environment that fosters team work, team member engagement and community involvement. - The successful team member has a commitment to leveraging diversity and inclusion in support of quality care. - All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of "First Do No Harm".

1. Prepares the patient in a developmentally appropriate manner. Properly identifies the patient, utilize written procedures for the maintenance of positive patient identification.
2. Receives, interprets, and processes physician orders, requisitions and patient information. Performs computer duties related to specimen collection and patient care.
3. Records appropriate collection and other information related to specimen collection. .
4. Prepare, process label and transport patient specimens and samples according to procedure.
5. Enter patient information into LIS system. Access patient information in computer system. Perform functions related to releasing laboratory results to authorized individuals. Maintaining patient confidentiality and patient privacy related to related to HIPPA.
6. Perform a variety of invasive blood collection procedures. Works with biohazardous specimens, contaminated sharps, blood collection and other medical equipment. Must be familiar with and use standard precautions. Frequently works in different levels of biohazard isolation with a diverse patient population.
7. Maintains equipment, supplies, and work area. Assist in ensuring a clean and safe environment and work area, which is functional as well as professional in appearance, safe for patient care, the public and staff. Maintains compliance with standards set by the medical center and all regulatory / accrediting agencies.
8. Clean neat and professional in appearance at all times.
9. Participates in education programs both within and outside the laboratory to ensure the highest degree of competency within the established scope of patient care. Participates in laboratory and medical center performance improvement and quality assurance programs and initiatives.
10. Provides information to other staff as needed. Must be familiar with, be able to use and train Laboratory and non-Laboratory staff in use of on-line manuals and LIS. Assist with training and orientation of students and staff.