Administrative Assistant Job at Robert Half in Atlanta

We are seeking a capable Administrative Assistant in Atlanta, Georgia. As an Administrative Assistant, you will be tasked with handling inbound calls, delivering excellent customer service, and managing data entry tasks. This role is central to our operations and involves a high level of interaction with various internal teams. It offers a long-term contract employment opportunity.

Responsibilities:

• Handle inbound communication and direct calls as necessary

• Provide top-notch customer service to clients and colleagues alike

• Manage data entry tasks with a high level of accuracy and efficiency

• Correspond via email with clients and team members, ensuring clear and effective communication

• Utilize Microsoft Excel, PowerPoint, Word, and Outlook to complete tasks and manage correspondence

• Schedule appointments and meetings as required

• Ensure all customer records are up-to-date and accurate

• Monitor customer accounts and take necessary action as needed

• Balance inbound and outbound calls effectively

• Resolve customer inquiries promptly and professionally.

• Proficiency in answering inbound calls, demonstrating effective communication and problem-solving skills
• Strong customer service acumen, with an ability to handle queries and complaints professionally
• Excellent data entry skills, ensuring accuracy and attention to detail
• Ability to manage email correspondence effectively and professionally, showcasing excellent written communication skills
• Experience in handling both inbound and outbound calls, demonstrating multitasking abilities
• Proficiency in Microsoft Excel, including data analysis and spreadsheet management
• Skilled in using Microsoft Outlook for managing emails, calendars and contacts
• Proficiency in Microsoft PowerPoint for creating effective presentations
• Strong command of Microsoft Word for drafting correspondence and documents
• Ability to schedule appointments effectively, ensuring optimal time management.