Seasonal Early Morning Stock Associate Job at THE PAPER STORE in Oak Brook

The Paper Store is committed to being the premiere destination for all of our customer’s gift-giving needs. Our mission is to share our passion for The Paper Store with each customer, during each visit, by going above and beyond their expectations for both selection and service.

The Seasonal Early Morning Stock Associate is responsible for delivering world-class service, achieving sales goals, and maintaining merchandising standards in a fast-paced retail environment. Early Morning Stock Associates report directly to the Store Team Leader and other members of management. They are responsible for providing customers with a unique shopping experience by utilizing the G.U.E.S.T. service approach. Early Morning Stock Associates' responsibilities also include following company guidelines when processing new product, stocking shelves, recovery of the sales floor, and cleaning throughout the store.

The Seasonal Early Morning Stock Associate reports directly to the Store Team Leader.

KEY RESPONSIBILITIES:

• Act as a TPS Champion by modeling the G.U.E.S.T. service approach and consistently delivering World Class Service
  1. Greet and welcome every customer warmly and with enthusiasm
  2. Understand customer needs by asking open-ended questions
  3. Explain product features and benefits in relation to the customers’ needs by providing in-depth product knowledge
  4. Suggest additional items to build onto sales by utilizing effective selling techniques
  5. Thank the customer sincerely and invite them to return and shop with us again
• Be a TPS Brand Ambassador
• Build customer loyalty by being friendly, attentive, and respectful of customers
• Prepare incoming product for the sales floor by following instruction and guidance from supervisors
• Merchandise product following company visual guidelines and visual standards
• Maintain store maintenance and cleanliness standards
• Organize and maintain stockroom and storage areas to meet company standards
• Maintain the integrity of the store inventory through proper receiving practices
• Contribute to a positive work environment with respectful, ethical behavior and honest communication, demonstrating professionalism at all times
• Professional presentation in attire, demeanor, appearance, and compliance with company dress code
• Support all sales efforts and initiatives across all business channels in an effort to maximize company sales
• Consistently capture accurate and valid customer information at the POS
• Maintain awareness of all current promotions and process them correctly at the Point of Sale
• Enthusiastically participate in training and development as required, utilizing all training resources
• After comprehensive training, perform ear piercings and provide a safe, sanitary experience in accordance with state, federal, and CDC guidelines (select locations)
• Demonstrate a fundamental knowledge of computers, systems, and programs relevant to the position
• Complete all other tasks as directed by store management within the assigned timeframe
• Comply with all company policies and procedures

JOB REQUIREMENTS:

• Previous experience in specialty retail is preferred, but not required
• Ability to work a flexible schedule, including early mornings, weekends, and holidays
• Ability to multitask while being attentive to customers and remaining flexible to the needs of the business
• Possess an ability to work well in a team environment
• Proficient in using Microsoft Office and POS Systems
• Ability to stand for long periods of time
• Professional conduct, demeanor, and attire in compliance with company dress code
• Ability to lift and mobilize medium to large items up to 50 lbs., while utilizing appropriate safety techniques

The Paper Store is an equal-opportunity employer and considers all qualified applicants for employment without regard to race, color, national origin, religion, sex, disability, age, veteran status, or any other classification protected by state, local or federal law.