Seasonal In Room Dining Captain Job at Accor Hotels in San Francisco

Since 1907, Fairmont has served as the San Francisco residence for U.S. presidents, world leaders, and entertainment stars. The landmark hotel offers 606 well-appointed guest rooms and suites, three distinctive restaurants, a health club, and easy access to the city’s most popular attractions. Fairmont San Francisco is located atop Nob Hill at 950 Mason Street.

Fairmont is proud to be an Equal Opportunity Employer. Feel free to visit our website at http://www.fairmont.com/ to find out more about our company.
EOE/M/F/D/V

The Fairmont is looking for a seasonal In Room Dining Captain for our Holiday season between November and January, who is passionate about service and guest experience! As Captain, you will take pride in the integral role you play in supporting your In Room Dining Colleagues and setting the stage for a truly memorable experience.

What you will be doing:
Reporting to the Food & Beverage Manager, responsibilities and essential job functions include but are not limited to the following:

1. Consistently offer professional, friendly, and engaging service
2. Understand and execute all roles of the In Room Dining (Private dining busperson, server, and order taker) due to business needs.
3. Assist guests regarding menu items in an informative and helpful way
4. Have full knowledge of all beverage lists
5. Deliver food and beverage in a timely and accurate manner
6. Pick up orders efficiently from the kitchen
7. Check outgoing orders for quality and accuracy of set up
8. Have full knowledge of all menu items, garnishes, contents, and preparation methods
9. Follow outlet policies, procedures, and service standards
10. Follow all safety and sanitation policies when handling food and beverage
11. Assist the F&B Manager with Special Projects utilizing Microsoft Excel and Word
12. Other duties as assigned

Your experience and skills include:

1. Previous Food & Beverage service experience preferred
2. Previous Silverware, Opera, or similar Point of Sale Programs preferred
3. Excellent communication and organizational skills
4. Strong interpersonal and problem-solving abilities
5. Highly responsible & reliable
6. Ability to work well under pressure in a fast-paced environment
7. Ability to work cohesively as part of a team
8. Ability to focus attention on guest needs, remaining calm and courteous at all times
9. Proficient in Microsoft Excel and Word

Physical Aspects of Position (include but are not limited to):

1. Constant standing and walking throughout shift
2. Frequent lifting and carrying up to 30 lbs
3. Occasional kneeling, pushing, pulling
4. Occasional ascending or descending ladders, stairs, and ramps

Visa Requirements:
Must have proof of eligibility to work in the United States.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

All your information will be kept confidential according to EEO guidelines.