Receptionist Job at Robert Half in Portsmouth

We are offering a short term contract employment opportunity for a receptionist in Portsmouth, New Hampshire. The selected candidate will be an integral part of our team, providing crucial support to our day-to-day operations. The role involves a significant amount of customer service and data entry, as well as the management of a multi-line phone system.

Responsibilities
• Manage the multi-line phone system, including answering incoming calls, transferring calls as needed, and taking messages
• Provide exceptional customer service, responding to inquiries and resolving issues in a timely and detail oriented manner
• Conduct data entry tasks, ensuring all information is accurate and up-to-date
• Handle new claims by filling out the first notice of loss and passing it on to the claims admin for further processing
• Prepare job files and organize them in an efficient and accessible manner
• Assist in preparing and distributing mail throughout the office
• Schedule appointments as necessary, ensuring a smooth flow of operations
• Communicate effectively via email, ensuring all correspondences are responded to in a timely and detail oriented manner.• Proficiency in answering multi-line phone system
• Strong customer service skills
• Experience with data entry tasks
• Ability to handle email correspondences efficiently
• Excellent interpersonal skills
• Proficiency in Microsoft Excel
• Familiarity with Microsoft Outlook
• Proficiency in Microsoft Word
• Experience in organizing files and maintaining records
• Ability to schedule appointments effectively