Two Hands Four Paws is hiring: Receptionist in Los Angeles

Two Hands Four Paws in Los Angeles, CA is seeking a Full-Time Receptionist to join our caring, highly qualified team.

About the Company

• Two Hands Four Paws is a renowned, family-owned establishment committed to the care of special needs animals and their families since 1998. Offering a comprehensive range of services including massage, acupuncture, hydrotherapy, and more, we prioritize the well-being of our furry friends. With a dedicated 501(c)(3) foundation, we also extend our efforts towards rescuing and rehabilitating animals in need.
• What truly sets us apart is our unwavering dedication to fostering strong relationships with our clients and their beloved pets. Unlike traditional veterinary facilities, we form enduring connections with our clients and patients, accompanying them through every step of their rehabilitation journey.

• As the first point of contact for our clients and visitors, the receptionist plays a pivotal role in ensuring a warm and welcoming experience. We are seeking an individual who understands the significance of this role and is eager to contribute their passion for animals and exemplary customer service skills to our team. At Two Hands Four Paws, our cherished clients - both human and canine - are an integral part of our extended family, with many entrusting us with their pets for years.

• Warmly greeting visitors, clients, vendors, and animal patients
• Handling a high volume of incoming calls and managing multiple lines on a phone system
• Promptly responding to emails
• Scheduling and confirming appointments
• Initiating outbound calls to clients
• Maintaining and organizing medical records, charts, and reports monitoring inventory levels as well as informing the supervisor of shortages

• Passion for both animals and people
• Minimum of one year experience as a veterinary receptionist
• Extraordinary customer service skills. Hospitality experience is a plus!
• Exceptional listening and communication abilities
• Professional demeanor and appearance
• Proficiency in Microsoft Office, Outlook, and preferably Avimark
• Must be a Team player with a positive outlook
• Strong multitasking skills
• Commitment to delivering exceptional service
• Ability to work independently and manage front desk operations
• Los Angeles, CA 90064: Relocate before starting work (Required)

• Every weekend
• Monday to Friday
• Weekends as needed
• Expected hours: 32 - 40 per week

• Paid Holidays
• Annual Vacation
• Profit Sharing + Safe Harbor contributions
• 401(k) program
• Cell Phone Allowance
• Pay: From $20.00 per hour
• Expected hours: 32 - 40 per week