Executive Assistant Job at Hotel Drover in Fort Worth

HOTEL DROVER:

Inspired by the pioneering spirit of the West, Hotel Drover delivers true Texas hospitality. Named to honor the legendary cowboys who drove cattle to market across the plains, Hotel Drover is an Autograph Collection property, offering a truly unique guest experience in the heart of the historic Fort Worth Stockyards.

Our goal is simple. To harness the true spirit of the Stockyards through the legacy of the drover, creating an experience that can only be achieved here in Fort Worth. Proud of where we came from, we greet visitors with a tip of the hat and a firm handshake, welcoming all to enjoy life's simple pleasures and genuine Texas hospitality.

So, dust off your boots, grab your hat and join us at Hotel Drover.

WHO WE'RE SEEKING:

We're seeking a unique individual who will embody the heart and soul of the Fort Worth Stockyards while caring deeply about our brand and community - someone who acts as an extension of our mission, values, and culture. This person is driven to create meaningful experiences for our employees, guests, and community.

We want to work with someone who brings a spirit of fun, authenticity, collaboration, and genuine hospitality to their life and work.

ESSENTIAL RESPONSIBILITIES:

The Executive Assistant handles a wide range of administrative, communication, and logistical tasks to keep the executive office organized, informed, and running efficiently. This includes:

Executive Office Management:

• Maintain efficient filing systems (both physical and digital) for the executive office.
• Create professional presentations, reports, and other documents according to executive specifications.
• Organize and prepare for meetings, including agendas, materials, and arrangements.
• Coordinate approvals & signatures through company executives, ensuring all necessary approvals are obtained and paperwork is handled efficiently.
• Handle other administrative tasks such as expense reports, document creation, and office supplies.

Scheduling and Travel Coordination:

• Manage the executive's calendar, prioritizing appointments, scheduling meetings, and resolving conflicts efficiently.
• Arrange travel for executive team such as coordinating flights and accommodations.

Project and Task Support:

• Assist with ongoing projects and special tasks as assigned, which may involve research, data analysis, or presentation creation.
• Demonstrate initiative and resourcefulness, readily adapting to changing priorities and taking ownership of delegated tasks.

Executive Office's Guest Relations and VIP requests:

• Liaise with hotel departments to ensure exceptional service for guests and in-house clientele of the executive including room arrangements, amenity support, and reservations if necessary.
• Coordinate requests for amenities, security arrangements, and other guest-related needs, upholding the hotel's luxury standards.

ADDITIONAL RESPONSIBILITIES:

• Maintain strict confidentiality regarding all matters pertaining to the executive team, hotel guests, and hotel operations.
• Exercise discretion and professionalism in all communications and interactions.
• Be prepared to act as a resourceful and trusted advisor, anticipating the executive's needs and proactively finding solutions.
• Possess excellent adaptability and the ability to handle a variety of tasks with efficiency and accuracy.
• Demonstrate a willingness to go the extra mile to ensure the smooth operation of the executive office and support the executive's success.
• Anticipate and proactively address the needs of executives and guests.
• Understand and uphold the high standards of service expected in a luxury hotel environment.
• Maintain strict confidentiality and discretion regarding all matters related to the executive team and hotel operations.
• Represents the Executive Office with Integrity, by adhering to all policies stated in the Team Member handbook
• Embody the Shared Values + Guiding Principles of Hotel Drover
• Promote and embody the HD vision and shared values; you infuse sales practices with the spirit of the Hotel Drover brand and culture

SKILLS & QUALIFICATIONS:

• Strong organizational and time management skills
• Excellent communication and interpersonal skills
• Demonstrated ability to communicate effectively, both written and verbal.
• Proficiency in Microsoft Office Suite and other relevant software programs
• Ability to prioritize tasks and work independently
• Discretion and professionalism
• Prior experience in hospitality or food service industry a plus.
• Ability to work in a fast-paced environment.

OUR CORE VALUES:

Hit the Mark, Every Time | Blaze New Trails | Spark Warmth | Be Intentional | Honor All | Do Right | Stay Curious

If you're looking for a fast-paced and challenging role that offers the opportunity to work directly with senior leadership, then being an Executive Assistant could be a great fit for you.

This individual is deeply passionate about hospitality, specifically creating memorable guest experience and being a critical part of a vibrant, thriving workplace culture.

This person will be extremely proactive and eager to grow by seeking out opportunities to expand the Executive office's bandwidth. The scope of the role will expand based on the individual's capacity and desire to learn and grow.