Host - American Tap Room Job at Thompson Hospitality Corporation in Charlottesv

Overview:

Join the Host team at Ralph Sampson's American Taproom, an upscale sports bar brought to you by a hometown hero: Ralph Sampson. At American Taproom, we offer a unique dining experience, blending elevated cuisine with the excitement of a sports bar atmosphere. As a Host, you will be the face of our restaurant, welcoming guests with a warm smile and creating a positive first impression. Your exceptional customer service and organizational skills will ensure a smooth and enjoyable dining experience for our valued guests. Be part of a team that takes pride in providing exceptional hospitality and making each guest feel truly special.

Competitive Benefits:

• Health/Dental/Vision
• Paid Time Off
• 401(k), matched up to 4%
• Short- and Long-Term Disability
• Tuition Reimbursement
• Employee Referral Program
• Pet Insurance
• Discounts: Hotels, Travel, Tickets, Restaurants
• Employees and their relatives are eligible for a discounted meal plan at any of our HBCU client locations while they are attending school.

Responsibilities:

• Greet guests with a warm and friendly welcome, ensuring a positive first impression.
• Manage reservations and seating arrangements to optimize guest flow and minimize wait times.
• Effectively communicate with the service team to coordinate table assignments and ensure a smooth dining experience.
• Provide guests with information about the restaurant, menu offerings, and any current promotions or events.
• Handle guest inquiries and resolve any issues or concerns in a professional and timely manner.

Qualifications:

• Experience in high-volume, upscale casual dining or an equivalent service environment preferred.
• High school diploma (or equivalent) required.
• At least 18 years of age (unless permitted by law)
• High energy and stamina. Able to work within a fast-paced, highly mobile environment.
• Able to stand and walk for up to 10 hours per day preferred.
• Able to lift and carry up to 40 pounds.
• Able to work calmly and effectively under pressure.
• Able to work flexible shifts and schedules, inclusive of weekends, and some holidays.

Who We Are:

American Taproom is an upscale sports bar brought to you by a hometown hero: Ralph Sampson. We offer a unique dining experience, blending elevated cuisine with the excitement of a sports bar atmosphere. As part of Thompson Hospitality, the nation's largest minority-owned food and facilities management company, we strive to provide a positive experience to every relationship we are involved in one guest, one client, one team member at a time. Join our service team and be part of a culture that values teamwork, genuine hospitality, and creating memorable dining experiences for our guests.

Thompson Hospitality is the nations largest minority-owned food and facilities management company. Our services include hospitality, full dining and quick service restaurants, campus dining, diversity consultation, facility operations and maintenance management. We are a family-run organization with more than twenty-five years providing services built on our core mission to provide a positive experience to every relationship we are involved in: one guest, one client, one team member at a time. As a fast growing company, we have a growth plan to more than double in size over the next three years. We are looking for team members who are interested in developing their careers to the next level while joining our team of over 4,000 employees, serving clients in over 40 states to include more than 1.9 million guests each year. Thompson Hospitality focuses on three core areas in everything we do:

• Purpose

• • Give back to our communities
  • Celebrate diversity
• People
  • Do the right thing
  • Treat people the way you want to be treated
  • Always do your best
  • Be accountable for our actions
• Performance
  • Serve the highest quality food
  • Provide world-class service
  • Maintain flexibility to better serve our clients

We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.