Program Manager - Philadelphia, PA (on site) Job at Design Science Group LLC in

Are you interested in working for a fast-growing Human Factors consulting firm that is committed to improving the quality and safety of medical devices worldwide? Are you passionate about impacting the lives of patients, caregivers, and healthcare providers across the globe? 

Design Science is a human factors research firm, founded in 1991. Our mission is to be the trusted standard of integrity and expertise where human factors meets health care, bringing the latest life-changing innovations to the world. We take pride in improving healthcare experiences through deep-rooted partnerships with the goal of optimizing usability and safety.

Design Science engages in partnerships with some of the world’s leading medical device and pharmaceutical companies, harnessing the skills of members of our organization in human factors research, design, and video to collect important insights about how users interact with medical products. Our research results in outcomes leading to easier and faster therapies, and ultimately, a better quality of life for patients.

Design Science is headquartered in the heart of Center City Philadelphia, PA, with offices in Evanston, IL and Munich, Germany. We have over 30 employees working across our three locations. Our team is made up of diverse, talented, caring individuals who value socially impactful work in a collaborative culture. Design Science provides the opportunity to grow as a professional with exposure to a wide variety of medical devices in a growing organization.

Overview:

We are looking for an experienced and dynamic Program Manager to lead and manage multiple projects from inception to delivery for a fast-paced human factors research consulting firm.  Design Science is dedicated to insuring the safety and usability of medical device for patients, caregivers and healthcare professionals. This is an awesome opportunity to make an impact on the health and well-being of patients and caregivers around the world.  Program Managers are responsible for managing client expectations while driving  the project plan from start to finish.

What you will do:

The Program Manager will act as consistent point-of-contact for Design Science clients. Program Managers monitor project execution, establish internal and external timelines, track milestones, manage budgets/invoicing, and to ensure that client expectations are met and exceeded. Our Program Managers play a role in the creation and review of office-wide policies and procedures and assist with implementation of these standards among staff. 

 Primary Responsibilities:

• Project management
• Proposal writing / execution
• Kickoff meetings
• Client entertainment
• Deliverable planning
• Client presentations
• Project budget review / invoicing
• Addendum requests / billing issue mediation
• Participation in planning meetings

  Secondary Responsibilities:

• Participant recruitment management
• Hospitality during study
• Equipment mgmt. (inventory, purchasing)

Minimum Qualifications:

• Bachelor’s degree in engineering, business (or MBA, MPM) or related field (i.e., product design and development).

• Minimum 2 years of project/program management experience. Strong knowledge of project management methods, practices, and techniques.
• Strong leadership: Effective leadership to manage and motivate multiple clients and teams. Proven track-record of ability to successfully lead a team towards a common goal.
• Demonstrated experience leading and motivating teams while managing multiple projects simultaneously.  Project cycles are 9-14 wks. long and you will need to speak to similar experience during the interview process.

• Finance: Ability to coordinate with accounting for expense tracking, invoicing, and managing the program budget.
• Excellent communication: Demonstrated effective communication with a wide range of different roles such as software development, mechanical and electrical engineering, industrial design, visual design, and marketing. Strong writing and presentation skills.
• Organization: Excellent organizational and planning skills to successfully manage multiple projects and teams.
• Strategic skills: Ability to align a program’s goals with the organization’s goals and strategies at all times. In addition, ability to be flexible and constantly formulate plans to keep programs within scope, budget and limited timeframes, which also requires strategic thinking.
• Ability to work full time at Design Science Evanston, IL office and to travel 20-30% of the time, domestically and internationally.
• The finalist will be required to successfully pass a background check.
• The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation.

Additional Desired Skills and Experience:                                        

• Experience with the design of medical devices and FDA regulations for medical devices.
• Ability and proven experience managing multiple projects simultaneously.

Additional information

Here’s what we’re offering:

• Full-time, salaried, exempt position
• Compensation commensurate with experience
• Benefits: Fully Paid Health, dental, vision, disability, and life insurance(s), 401k with match, 20 days PTO to start, paid holidays, medical, dependent care and commuter/parking FSA, Team building events, flex work options, and more! 

Resume / cover letter required. 

EOE

Minorities, Females, Individuals with Disabilities and Veterans are strongly encouraged to apply.  Design Science celebrates the equal exchange of ideas and opinions from a wide range of backgrounds and experiences shared by our colleagues in Evanston, Philadelphia and Munich.

Visit our website / blog at www.dscience.com for more information, or check us out on social media @designscience. 

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