Customer Service Representative Job at LHH Recruitment Solutions in Louisville

 Do you have call center experience and excel at customer service? LHH Recruitment Solutions is seeking a Customer Service Representative for a contract-to-hire position in Louisville, KY. Primary responsibility will be to assist customers with their prescription needs. The position in onsite to start but will convert to a hybrid role after a few months.

 

Responsibilities

• Support inbound and outbound phone lines for the pharmacy.

• Assist patients and/or healthcare providers with requests and problem-solve when needed.

• Deliver excellent customer service while meeting service level goals.

Experience & Skills:

• Prior call center experience is required.

• Able to type at least 30wpms and ability to balance priorities.

• Prior pharmacy or healthcare experience is a plus but not required.

 

Employment Type: contract-to-hire

Schedule: 3 shifts available, all Mon-Fri: 8am-4:30pm or 9am-5:30pm or 10am-6:30pm

 

At LHH Recruitment Solutions, our colleagues specialize across eight practice areas including Human Resources. Connect with a recruitment specialist today, by submitting your resume via the Apply button.

 

Browse the LHH website to learn more about available Human Resources opportunities and how we can help you be Ready for Next!

Pay Details: $17.00 per hour

Search managed by: Mandy Dillinger

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance