University of Tennessee
Graduate Recruiting & Advising Coordinator- Baker School Job at University of Te
University of Tennessee, Knoxville, TN, United States, 37955
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GRADUATE RECRUITING AND ADVISING COORDINATOR (MR08)
Baker School
POSITION SUMMARY
Reporting to the Assistant Director of Graduate Operations in the Baker School, this position is responsible for developing relationships and communicating effectively to a wide variety of audiences. The position is required to develop out-of-the-box approaches to address new challenges with regard to the graduate recruiting and advising processes. The position utilizes critical thinking skills in exercising good judgment and trust in providing sound counsel to colleagues and leadership. The coordinator serves as the point of contact for students and potential applicants interested in the Baker School's graduate programs. The successful applicant will work closely with the Associate Dean's staff focused on advising, careers, alumni, employers, student life, and diversity.
Qualifications:
FUNCTIONS/RESPONSIBILITIES
--RECRUITING STRATEGIES AND GOALS (25%)
• Work independently in analyzing recruitment needs and developing programs and initiatives designed to meet the recruitment goals of the School using defined metrics.
• Work to monitor success of programs and initiatives by assessing strategies to determine effectiveness.
• Ensure achievement of Baker School graduate enrollment and recruitment goals by prioritizing recruitment events/programs and information sessions for all graduate programs (online, in-person, accelerated, joint degrees, and certificates) as allowed by University and State guidelines.
• Respond to Request for Information (RFI) interest forms through email correspondence and by meeting with prospective students.
• Works with Digital Learning on the recruitment and admission of students for all online graduate programs.
• Educate prospective students on program requirements, application process, financial assistance, and University policies and procedures.
• Lead and manage all aspects of the admissions process for graduate programs.
• Coordinates with relevant external offices (e.g., Admissions, Diversity, Communications, Advising) to stay well informed about University and School priorities and initiatives to enable strategic planning of annual recruitment activities.
• Develop prospective student and applicant correspondence, as well as recruitment and promotional materials in partnership with the Communications Team.
• Determine effectiveness of events and implements changes based on assessments.
--ENROLLMENT AND ADVISING (25%)
• Develop and distribute communications related to scholarships to students.
• Provide academic advising to students each semester. Provide both scheduled and drop-in availability to students.
• Place or release holds on student registration as needed.
• Develop, update, and utilize advising forms for all graduate programs.
• Provide assistance to students related to course registration, substitution requests, and overrides.
• Update information and make additions to the Graduate Programs Handbook as needed.
• Submit necessary graduation and program of study documents as required by the University.
• Help students think critically about their academic, personal, and professional goals, following the University's advising model
• Provide feedback and suggestions on curricula based on student feedback and issues observed, working with leadership to address student concerns.
--MANAGE STUDENT SERVICES (25%)
• Manage relationships with prospective students by developing email campaigns to communicate with applicants and to monitor communications during the application process.
• Track in-progress applications and forecast the number of incoming students anticipated for future semesters.
• Respond to general inquiries, student emails, faculty questions, community opportunities, and interoffice planning efforts.
• Manage communications with online students.
• Plan and execute key graduate student events including orientation for in-person and online students, graduation, graduate student appreciation week, annual job and networking fair, and graduate symposium. Work with Communications and Marketing, and Events to plan event logistics including developing print and online promotions, recruiting volunteers, and acting as day-of event manager.
--SUPERVISE STUDENT ACTIVITIES (25%)
• Under direction and guidance, supervise student recruiters, including managing the recruitment process and application; training incoming and returning student recruiters; scheduling tours and visits; approving payroll
• Assist with School events and initiatives, such as graduation, career fairs, and orientation sessions and other support as needed
• Assists in the development of recruitment strategies, sharing best practices with various stakeholders within the School
• Work with Director of Graduate Studies to develop, administer, and evaluate annual alumni survey. Use survey results to inform curriculum improvements, revise marketing materials, and report to accrediting agency.
•
REQUIRED KNOWLEDGE, SKILLS, ABILITIES
• Ability to relate to a diverse university community (students, faculty, staff, alumni, and parents)
• Capacity to utilize IT related to advising (Banner, DARS, Salesforce, other sources)
• Demonstrated leadership skills in a department or college
• Ability to create, coordinate, and assess advising-related programs
• Ability to solely plan and implement Baker School recruitment efforts
• Strong verbal and written communication skills, including public speaking
• Strong interpersonal skills for building and maintaining relationships.
• Must possess critical thinking skills and be able to logically support and make decisions independently
• Flexibility and ability to work in a highly collaborative, fast-moving environment with many priorities and activities advancing simultaneously.
PREFERRED KNOWLEDGE, SKILLS, ABILITIES
• Working knowledge of academic organizational structures and university admissions processes
• Expertise in best practices related to student recruitment and advising
• Ability to collect and analyze data for use in decision making and strategic planning
REQUIRED EDUCATION AND EXPERIENCE
• Bachelor's Degree with 2-3 years of relevant experience in admissions, counseling, outreach or advising.
• Student worker experience or volunteer work in college admissions, recruitment, and peer counseling/advising will be considered.
PREFERRED EDUCATION AND EXPERIENCE
• Master's Degree in higher education, public affairs, public administration, or related field
• Full-time academic advising background will be given preference over other experience
• Knowledge and previous use of Banner, DARS, and Salesforce
Applicants should submit the following for consideration:
• Cover letter
• Current resume
• List of three reference
ABOUT THE BAKER SCHOOL
The Howard H. Baker Jr. School for Public Policy and Public Affairs (Baker School), was established in 2023 to honor the distinguished life and legacy of Howard H. Baker Jr., a former US Senator, Senate Majority Leader, White House Chief of Staff, and Ambassador to Japan. Located in a 51,000-sq. ft purpose-built facility, the Baker School evolved from the Baker Center, which for twenty years has operated as a think-tank producing research, public engagement programming, and an active set of student programs. The Baker School is very excited to add degree programs and to grow its research programming into independent research centers. In addition, the Baker School houses the Institute of American Civics, which is responsible for encouraging civic knowledge and civic participation among UT students and the state at large.
Who We Are
We are a dynamic and close-knit team of dedicated and hardworking individuals who are devoted to research, education, and public service initiatives that address real world problems in local, state, national, and global communities. Each member of our team is a valuable contributor to achieving our mission and we work together to find innovative approaches to moving the Baker School forward. We are fast-moving and growing. Our work is constantly evolving to meet changing needs.
Who We Are Looking For
We are in search of a solution-finder, someone who enthusiastically embraces opportunities to address novel situations through teamwork and collaboration. We need a hardworking and flexible professional, who thrives in developing out-of-the-box approaches and addressing new challenges. We are looking for an achiever, someone who is searching for a chance to grow their skills and who is open to learning from others. We need a critical thinker who exercises good judgment and who can be relied upon and trusted to provide sound counsel to colleagues and leadership. We need teammates who are dedicated to public service.
GRADUATE RECRUITING AND ADVISING COORDINATOR (MR08)
Baker School
POSITION SUMMARY
Reporting to the Assistant Director of Graduate Operations in the Baker School, this position is responsible for developing relationships and communicating effectively to a wide variety of audiences. The position is required to develop out-of-the-box approaches to address new challenges with regard to the graduate recruiting and advising processes. The position utilizes critical thinking skills in exercising good judgment and trust in providing sound counsel to colleagues and leadership. The coordinator serves as the point of contact for students and potential applicants interested in the Baker School's graduate programs. The successful applicant will work closely with the Associate Dean's staff focused on advising, careers, alumni, employers, student life, and diversity.
Qualifications:
FUNCTIONS/RESPONSIBILITIES
--RECRUITING STRATEGIES AND GOALS (25%)
• Work independently in analyzing recruitment needs and developing programs and initiatives designed to meet the recruitment goals of the School using defined metrics.
• Work to monitor success of programs and initiatives by assessing strategies to determine effectiveness.
• Ensure achievement of Baker School graduate enrollment and recruitment goals by prioritizing recruitment events/programs and information sessions for all graduate programs (online, in-person, accelerated, joint degrees, and certificates) as allowed by University and State guidelines.
• Respond to Request for Information (RFI) interest forms through email correspondence and by meeting with prospective students.
• Works with Digital Learning on the recruitment and admission of students for all online graduate programs.
• Educate prospective students on program requirements, application process, financial assistance, and University policies and procedures.
• Lead and manage all aspects of the admissions process for graduate programs.
• Coordinates with relevant external offices (e.g., Admissions, Diversity, Communications, Advising) to stay well informed about University and School priorities and initiatives to enable strategic planning of annual recruitment activities.
• Develop prospective student and applicant correspondence, as well as recruitment and promotional materials in partnership with the Communications Team.
• Determine effectiveness of events and implements changes based on assessments.
--ENROLLMENT AND ADVISING (25%)
• Develop and distribute communications related to scholarships to students.
• Provide academic advising to students each semester. Provide both scheduled and drop-in availability to students.
• Place or release holds on student registration as needed.
• Develop, update, and utilize advising forms for all graduate programs.
• Provide assistance to students related to course registration, substitution requests, and overrides.
• Update information and make additions to the Graduate Programs Handbook as needed.
• Submit necessary graduation and program of study documents as required by the University.
• Help students think critically about their academic, personal, and professional goals, following the University's advising model
• Provide feedback and suggestions on curricula based on student feedback and issues observed, working with leadership to address student concerns.
--MANAGE STUDENT SERVICES (25%)
• Manage relationships with prospective students by developing email campaigns to communicate with applicants and to monitor communications during the application process.
• Track in-progress applications and forecast the number of incoming students anticipated for future semesters.
• Respond to general inquiries, student emails, faculty questions, community opportunities, and interoffice planning efforts.
• Manage communications with online students.
• Plan and execute key graduate student events including orientation for in-person and online students, graduation, graduate student appreciation week, annual job and networking fair, and graduate symposium. Work with Communications and Marketing, and Events to plan event logistics including developing print and online promotions, recruiting volunteers, and acting as day-of event manager.
--SUPERVISE STUDENT ACTIVITIES (25%)
• Under direction and guidance, supervise student recruiters, including managing the recruitment process and application; training incoming and returning student recruiters; scheduling tours and visits; approving payroll
• Assist with School events and initiatives, such as graduation, career fairs, and orientation sessions and other support as needed
• Assists in the development of recruitment strategies, sharing best practices with various stakeholders within the School
• Work with Director of Graduate Studies to develop, administer, and evaluate annual alumni survey. Use survey results to inform curriculum improvements, revise marketing materials, and report to accrediting agency.
•
REQUIRED KNOWLEDGE, SKILLS, ABILITIES
• Ability to relate to a diverse university community (students, faculty, staff, alumni, and parents)
• Capacity to utilize IT related to advising (Banner, DARS, Salesforce, other sources)
• Demonstrated leadership skills in a department or college
• Ability to create, coordinate, and assess advising-related programs
• Ability to solely plan and implement Baker School recruitment efforts
• Strong verbal and written communication skills, including public speaking
• Strong interpersonal skills for building and maintaining relationships.
• Must possess critical thinking skills and be able to logically support and make decisions independently
• Flexibility and ability to work in a highly collaborative, fast-moving environment with many priorities and activities advancing simultaneously.
PREFERRED KNOWLEDGE, SKILLS, ABILITIES
• Working knowledge of academic organizational structures and university admissions processes
• Expertise in best practices related to student recruitment and advising
• Ability to collect and analyze data for use in decision making and strategic planning
REQUIRED EDUCATION AND EXPERIENCE
• Bachelor's Degree with 2-3 years of relevant experience in admissions, counseling, outreach or advising.
• Student worker experience or volunteer work in college admissions, recruitment, and peer counseling/advising will be considered.
PREFERRED EDUCATION AND EXPERIENCE
• Master's Degree in higher education, public affairs, public administration, or related field
• Full-time academic advising background will be given preference over other experience
• Knowledge and previous use of Banner, DARS, and Salesforce
Applicants should submit the following for consideration:
• Cover letter
• Current resume
• List of three reference
ABOUT THE BAKER SCHOOL
The Howard H. Baker Jr. School for Public Policy and Public Affairs (Baker School), was established in 2023 to honor the distinguished life and legacy of Howard H. Baker Jr., a former US Senator, Senate Majority Leader, White House Chief of Staff, and Ambassador to Japan. Located in a 51,000-sq. ft purpose-built facility, the Baker School evolved from the Baker Center, which for twenty years has operated as a think-tank producing research, public engagement programming, and an active set of student programs. The Baker School is very excited to add degree programs and to grow its research programming into independent research centers. In addition, the Baker School houses the Institute of American Civics, which is responsible for encouraging civic knowledge and civic participation among UT students and the state at large.
Who We Are
We are a dynamic and close-knit team of dedicated and hardworking individuals who are devoted to research, education, and public service initiatives that address real world problems in local, state, national, and global communities. Each member of our team is a valuable contributor to achieving our mission and we work together to find innovative approaches to moving the Baker School forward. We are fast-moving and growing. Our work is constantly evolving to meet changing needs.
Who We Are Looking For
We are in search of a solution-finder, someone who enthusiastically embraces opportunities to address novel situations through teamwork and collaboration. We need a hardworking and flexible professional, who thrives in developing out-of-the-box approaches and addressing new challenges. We are looking for an achiever, someone who is searching for a chance to grow their skills and who is open to learning from others. We need a critical thinker who exercises good judgment and who can be relied upon and trusted to provide sound counsel to colleagues and leadership. We need teammates who are dedicated to public service.