Exit Booth Agent - Fresno Yosemite Airport FAT Job at Enterprise Holdings in Fre

Overview:

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.

The National/Alamo brand of Enterprise Mobility has an exciting opportunity for an Exit Booth Agent. The Exit Booth Agent will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position.

The pay for this position starts at $18.50 / hour.

This position is located at our Fresno Airport location at 5175 East Clinton Way Fresno CA.

We offer:

• Employee rental car discounts
• Retirement savings plan including 401k
• Training and development

Schedule:

• We are looking to hire part-time - 25 hours a week
• Candidates must have availability Thurs-Mon: 10am -3:30pm or 3pm-12:00am (Expectation to stay till 2 AM for delayed flights)

Responsibilities:

We are hiring now for immediate openings. Responsibilities include:

• Prepare all rental documents accurately and completely
• Verify car information and VIN number for security and car control
• Provide additional service to Emerald Aisle members by offering our refueling option
• Maintain the appearance of the Exit Booth and surrounding areas to present a neat and orderly image
• Ensure that Booth is stocked with appropriate supplies to meet the needs of our customers
• Provide all customers with undivided attention while assisting them at the exit booth
• Make eye contact and greet all customers; thank customer at the conclusion of all transactions
• Assist customers with directions, maps, local area information, and appropriate service information; effectively and efficiently resolve all customer service issues as necessary
• Perform other customer service related duties, in addition to those listed, to ensure our service levels meets the needs of the customer

Equal Opportunity Employer/Disability/Veterans

Qualifications:

• Must be at least 18 years of age
• Must have a minimum of 1 year experience handling customer service responsibilities
• A minimum of basic level experience and understanding of a PC and Microsoft Office Products required
• Must be able to understand, read, write, and speak English
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future