Housekeeping Manager Job at White Barn Inn in Kennebunk

Company Description

A beloved local landmark for over 150 years, White Barn Inn is synonymous with warm New England hospitality, rustic charm and uncompromising attention to detail. Constructed in the 1860s, White Barn Inn’s original farmhouse has offered superb hospitality since the days of the Civil War. It has operated as the White Barn Inn since 1973. In October 2018, White Barn Inn was acquired by Auberge Resorts Collection, a unique portfolio of the world’s best-loved boutique luxury hotels and resorts. Just a 90-minute drive north of Boston, the inviting property is renowned as one of the country’s most distinctive getaways and features several room types, a pool, massage and spa treatments, gardens and a prime location near the sandy beaches and classic coastal town of Kennebunkport, Maine.

Job Description

Step into the forefront of hospitality as our Housekeeping Manager, where your meticulous eye for detail and leadership skills will ensure impeccable cleanliness and guest satisfaction. Leading our housekeeping team, you'll orchestrate a symphony of cleanliness, setting the stage for memorable guest experiences and elevating our establishment's reputation for excellence.

You will be responsible for running of all aspects of the Housekeeping department, including forecasting and budgeting, laundry, guest rooms, front and back of the house areas to ensure adherence with cleanliness, sanitation and health/safety procedures.

• Supervise and lead the housekeeping staff, including hiring, training, scheduling, and performance management, to ensure efficient and effective operations.
• Maintain high standards of cleanliness and hygiene throughout the property, conducting inspections and implementing procedures to uphold cleanliness standards
• Manage housekeeping supplies and equipment, including ordering, stocking, and inventory control, to ensure adequate supplies for daily operations.
• Maintain close and efficient communication with maintenance team and management, in order to ensure that the hotel product is constantly kept at an excellent condition.  
• Address guest concerns or complaints related to housekeeping services promptly and professionally, ensuring guest satisfaction and resolving issues promptly.
• Develop and manage the housekeeping department budget, monitoring expenses, labor costs, and purchasing to optimize efficiency and meet financial goals.

Qualifications

• Previous experience managing a team of housekeeping employees is preferred or several years of experience in housekeeping roles, with progressively increasing responsibilities, demonstrating expertise in cleaning procedures, staff supervision, and quality control.
• Working knowledge of rooms management systems (Opera, Alice).
• Advanced knowledge of Housekeeping process and procedures.
• Computer literate and working Knowledge of Google Suite, Microsoft Office, particularly Word and Excel. 
• Superb organization and communication skills. 
• Reliability, diligence, dedication and attention to detail.
• Strong leadership, communication, and interpersonal skills, with the ability to motivate and inspire a diverse team, foster a positive work environment, and achieve departmental goals.

Other Requirements

• Appearance must be clean and professional with a cheerful and courteous demeanor at all times. 
• Position requires interactions with Guests and well as with members of staff and the management team.
• Able to work on a flexible schedule, including weekends and holidays, according to departmental and operational needs.

Additional Information

Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @AubergeResorts and #AlwaysAuberge.

US Hotels New England LLC is an Equal Opportunity Employer, M/F/D/V. US Hotels New England LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, US Hotels New England LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.