Retail Brand Ambassador Job at Peak Custom Remodeling in Owings Mills

Are you passionate about providing exceptional customer experiences? Do you thrive in a fast-paced environment where every day brings new challenges and opportunities? If so, we want you to join our team as a Brand Ambassador!

Peak Custom Remodeling is a leading contractor in the nation dedicated to enhancing the lives of our customers. Our culture is built on character, integrity, and a mindset of winning. We will train, coach, and educate you to be your best and reach your full potential. This isn't just another sales job, it's a career.

Peak is a place where you will grow both personally and professionally.

Core Values:

• Honesty
• Integrity
• Respect
• Positive Attitude
• Work Ethic
• Determination

Position Overview:

As a Brand Sales Ambassador you will be the face of Peak as we continue to expand our retail presence. This role offers the opportunity to work independently, grow with the company, and earn uncapped commissions.

A successful candidate will be able to accept ownership for effectively fielding customer inquiries, questions, and concerns; keeping customer satisfaction at the core of every decision and behavior.

Key Responsibilities of the Brand Ambassador:

• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Follow communication “scripts” when handling different topics
• Seize opportunities to upsell products when they arise
• Build sustainable relationships and engage customers by going the extra mile
• Meet personal/team qualitative and quantitative targets

Qualifications of a Brand Ambassador:

• Previous experience in a customer support role - Retail, sales, and/or telemarketing experience preferred
• Track record of over-achieving quota.
• Strong verbal communication skills along with active listening
• Customer focus and adaptability to different personality types
• Ability to multitask, set priorities and manage time effectively

Compensation for a Brand Ambassador:

• Competitive hourly rate
• Uncapped commission and bonuses
• $765 and up to $1000 per week OTE

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