Chief People Officer

Who We Are

The Center for Creative Leadership (CCL) is a top-ranked global provider of leadership development, training, and solutions servicing a global customer base. From team-builders and problem solvers to creative thinkers and transformational visionaries, our people are the drivers behind our business. At CCL, you'll have an opportunity to contribute to our mission of building better leaders and a better world. You will feel challenged and inspired while collaborating with a global team of thought leaders, practitioners, researchers, and partners. We share a collective passion for contributing to our clients' success, helping our teammates and colleagues grow and making a real difference in the lives of people around the globe.

General Summary

At the Center for Creative Leadership, we believe in the power of people to drive positive change. As the leading force in leadership development, we expand human potential by helping individuals, organizations, and communities everywhere develop the mindsets, capacity, and capabilities needed to excel in an ever-changing world. Guided by our values of Being Our Best, Making a Difference, Staying Curious, and Rising Together, we have served over 1 million leaders and work annually with more than 3,000 organizations across a wide variety of sectors. With a global, diverse workforce of more than 600 full- and part-time staff and 1,500+ coaches and associates, talent is our greatest resource for living our mission and standing out in the crowded leadership development industry.

As we navigate a significant transformation to meet the evolving needs of our clients and a highly competitive landscape, we are seeking an innovative Chief People Officer (CPO) to design, communicate, and execute a powerful, global people strategy. This critical position involves oversight of initiatives that drive culture, engagement, and organizational effectiveness, with the goal of taking our impact to even higher levels.

Based at the CCL headquarters in Greensboro, North Carolina, the CPO reports to the Chief Executive Officer and is a member of the Global Executive Team. The CPO will work closely with the CEO and the Executive Team to shape an inspiring and inclusive workplace, fostering a culture that attracts, develops, and retains the best talent in the world. The selected candidate must be able to build trust, assemble and lead effective teams, and be a trusted advisor to the CEO and Executive Team. The ideal candidate will also be a recognized leader in the HR community to be an advocate for CCL in attracting clients. Domestic and global travel is required.

ESSENTIAL DUTIES

Leadership

• Strategic Vision: Develop and execute a comprehensive people strategy aligned with CCL's long-term vision and goals.
• Executive Partnership: Partner with the Executive Team to identify and address critical people challenges and opportunities.
• Cultural Stewardship: Nurture a positive and inclusive organization, collaborating with leaders to inspire commitment to CCL's mission, values, and long-range strategy.
• Board Collaboration: Leverage the expertise of CCL's Board of Governors to inform strategy, manage talent risks, and produce competitive advantage for CCL.
• Organization Effectiveness: Design and lead culture change and organizational effectiveness initiatives.

Strategic Thinking and Change Management

• Market Analysis: Analyze the external environment, including the performance of industry peers, and implement People initiatives that position CCL for optimum competitiveness.
• Scenario Planning: Engage in long-range scenario planning with consideration for the impact of various human capital impacts.
• Processes and Technology: Continuously evaluate people-related work processes and technology to maximize efficiency and meet staff needs.

People and Culture

• Global Leadership: Lead a global People Team, ensuring policies, programs, and processes are administered effectively and in compliance with relevant laws and regulations.
• People Development: Develop people through coaching, special assignments, professional development opportunities, and mentoring. Create structured leadership development process to ensure the organization is prepared for long-term growth and leadership continuity.
• Performance Culture: Establish and reinforce a strong performance-based culture with appropriate performance measurement tools and processes.
• EDI Commitment: Ensure support for organizational EDI commitments is foundational to leadership practices and policies.
• HR Policies and Programs: Inspire and oversee implementation of responsive people policies and programs, including talent development, recruitment, performance management, compensation, and benefits.
• Workforce Planning: Guide workforce planning efforts using talent metrics to predict needs and measure success for all employment types including employees, coaches, and associates.

Thought Leadership

• Industry Engagement: Act as an engaged supporter and influencer of our sales efforts through appropriate relationship-building and engagement with CHRO's and other C-Suite leaders.
• Industry Leadership: Participate in global Industry Talent/HR meetings/networks, engaging with key audiences, and disseminating knowledge and the CCL point of view through in person events, social media, and other channels.
• Employer Brand Strategy: Develop and execute an employer brand strategy, aligned with the corporate brand to attract and retain the diverse, global workforce.

ESSENTIAL SKILLS

• Ability to build trust, psychological safety, and drive team effectiveness.
• Ability to develop people strategies that drive high performance in a multi-generational, globally diverse employee population.
• Strong cross-functional business understanding with a P&L orientation.
• Broad and deep global knowledge of compensation, incentives and rewards, and recognition of best practices.
• Technologically savvy and well-versed in talent analytics and tools for recruiting and engaging a global, hybrid, and remote workforce.
• Demonstrated ability to achieve KPIs through an inclusive, collaborative leadership style.
• Keenly attuned to equity, diversity and inclusion issues in a global, multi-generational workforce.
• Exceptional interpersonal skills, with the ability to articulate a clear vision and develop effective working relationships with people with diverse backgrounds.
• Demonstrated ability to provide strong oversight and problem solving in ongoing Human Resources and administrative operations.
• Passion for, and knowledge of, leadership development.

Education/ Work Experience

• Minimum of ten years in human resources and operations, with substantial leadership experience in designing, developing and implementing comprehensive people strategies and improving organizational results.
• An advanced degree (MBA, MA) in human resources, business, organizational development, psychology or other related fields is preferred.
• Proven global experience is essential. The selected executive must demonstrate a deep understanding of diverse cultural dynamics and regional HR practices with a track record of strategic leadership across international teams. They must bring immediate credibility to the People function through professional qualifications and leadership skills, and project the highest levels of integrity.

Other Qualifications

• SHRM-SCP or SPHR required.
• Greensboro based, willingness to travel internationally as appropriate, approximately 15-25%.

Pay and Benefits

• The starting range for the role is $290,000-$305,000. All offers will be commensurate with relevant qualifications and professional experience.
• 403(b) Savings Plan with employer contribution
• Medical insurance
• Telemedicine
• Dental insurance
• Vision insurance
• Health savings and flexible spending accounts
• Paid time off and paid holidays
• Employer-paid short-term and long-term disability
• Employer-paid life insurance
• Employee and family assistance program
• Various voluntary options for additional plans or coverage levels