Chief Operating OFficer

Seniority Level: Chief Operating Officer

Industry: Professional Services

Employment Type: Full-Time

Location: Denver, Colorado

Job Functions: Legal Services

Job Description

A leading Denver based law firm, representing clients in a diverse range of industries, seeks a Chief Operating Officer. The Chief Operating Officer ("COO") is primarily responsible for business and non-legal aspects of the firm. Reporting to the partners through the Management Committee, the COO is responsible for finance and accounting, technology, human resources, facilities, communications, marketing, and administration. Overall responsibilities extend from day-to-day business issues to longer-term issues and strategic planning.

Role Overview

The Chief Operating Officer (COO) is responsible for the day-to-day administrative and operational functions of the Firm. The COO reports to the Managing Partner and oversees operational matters while coordinating with the Firm's senior leadership team (CLO, CFO).

Primary Duties and Responsibilities

1. Operational Planning and Strategy: Analyze business operations to increase profitability and ensure that Firm policies and procedures are carried out effectively.
2. Operational Policies and Procedures: Collaborate with the Managing Partner to develop and implement plans for the operational infrastructure of systems, processes, and personnel designed to accommodate the growth strategies of the Firm.
3. Budgeting and Profitability: In consultation with the CFO and Director of Finance, develop a budget for the operation of the Firm. Review and develop methods of determining and ensuring profitability of client engagements.
4. Staff Leadership: Provide day-to-day staff leadership and management reflecting the vision, mission, and values of the Firm. Motivate and lead a high-performance administrative team. Attract, recruit, train, and retain staff for the Firm.
5. Measurement and Reporting: Ensure measurement and effectiveness of all internal and external operational processes, providing timely, accurate, and complete reports to the Managing Partner on the operating condition of the Firm.
6. IT: Maintain the Firm's technology infrastructure to maximize internal efficiencies; supervise the Director of Information Technology.
7. Cybersecurity: Create and manage, in connection with the CFO and CLO and IT Director, the Firm's cybersecurity systems.
8. Leasing and Space Planning Matters: Manage relationships with the Firm's landlords, including negotiating leases and resolving issues arising in connection with the Firm's facilities.
9. Library and Information Services: Manage the Firm's library, information services, and related online research vendors and services.
10. New Business Intake and Records Management: Manage the Firm’s new business and conflicts and records management systems.
11. Business Insurance: Manage all business insurance and relationships with brokers and consultants.
12. Firm Leadership Meetings: Facilitate and participate in Firm Management Committee and Partner meetings.
13. Administrative Directors and Managers: Manage and supervise administrative directors and managers.
14. Procurement and Vendor Relations: Approve the purchasing of office equipment and supplies; act as a liaison with vendors.
15. Disaster Preparedness: Ensure emergency protocols are in place; develop a disaster readiness plan.
16. HR Matters: Oversee and manage the Director of Human Resources.

Important Leadership Traits

• Strong leadership ability.
• Strategic mindset.
• Professional and ethical acumen.
• Sound technical skills and analytical ability.
• Well-organized and self-directed.
• Excellent communication skills.

Education and Experience

• An MBA; professional certifications such as Certified Legal Manager is preferred.
• Experience in management at a law firm, preferably as a COO or in a similar capacity.
• Experience in developing and managing teams that support legal professionals.
• DEI training.
• Ability to maintain calm and professional demeanor in high-stress environments.

Benefits

A Certified B Corp, offers a professional work environment, competitive wages, and an excellent benefits package to qualifying employees.

• Medical, Dental, Vision Insurance
• 401k Profit Sharing Plan
• Paid Time Off
• Health Savings Account (HSA)
• Flexible Savings Account (FSA)
• Short-Term/Long-Term Disability and Life Insurance
• Eco Pass
• And more!

Position Salary Range

$250,000 to $300,000

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