Leidos Holding
On-Site Tier II Lead
Leidos Holding, Washington, DC
Description
Leidos's Digital Modernization group is seeking an On-Site Tier II Lead to support the HEITS program in Washington DC. The Department of Homeland Security (DHS) has a continuing requirement for Homeland Enterprise Information Technology Secure Services (HEITS) for the continued operations and maintenance and evolution of the Homeland Secure Data Network (HSDN) and the Classified Local Area Network (C-LAN).
The USSS On-Site lead will assist with overall responsibility with respect to the execution of the HEITS Service Lifecycle
Primary Responsibilities
Basic Qualifications
Preferred Qualifications
Pay Range: Pay Range $112,450.00 - $203,275.00
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
About Leidos Leidos is a Fortune 500® innovation company rapidly addressing the world's most vexing challenges in national security and health. The company's global workforce of 47,000 collaborates to create smarter technology solutions for customers in heavily regulated industries. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $15.4 billion for the fiscal year ended December 29, 2023. For more information, visit www.Leidos.com .
Pay and Benefits Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here .
Securing Your Data Beware of fake employment opportunities using Leidos' name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system - never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other person a l information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at [email protected] .
If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission .
Commitment to Diversity All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.
Leidos's Digital Modernization group is seeking an On-Site Tier II Lead to support the HEITS program in Washington DC. The Department of Homeland Security (DHS) has a continuing requirement for Homeland Enterprise Information Technology Secure Services (HEITS) for the continued operations and maintenance and evolution of the Homeland Secure Data Network (HSDN) and the Classified Local Area Network (C-LAN).
The USSS On-Site lead will assist with overall responsibility with respect to the execution of the HEITS Service Lifecycle
Primary Responsibilities
- Manage classified enterprise IT and telecommunication asset inventories.
- Manage classified enterprise IT and telecommunication operation and maintenance services to include Service Desk.
- Manage the IT and telecommunication hardware and software lifecycle.
- Maintain the replacement and maintenance of the IT and telecommunication equipment and consumable inventories.
- Manage classified enterprise IT and telecommunication asset inventories.
- Manage classified enterprise IT and telecommunication operation and maintenance services to include Service Desk,
- Technical leadership of projects with skills in coordinating, trouble shooting, identification of issues, risks, and schedules including managing O&M teams around specific platform sustainment objectives.
- Maintain the trouble ticketing system required for dispatch and disposition and manage the Tier 2 personnel assigned to support maintenance dispatch.
- Transparent and timely communications, reports, and regular status meetings with internal team.
Basic Qualifications
- Bachelor's Degree preferred with 12-15 years of prior relevant experience or Masters with 10-13 years of prior relevant experience, or additional years of experience in lieu of degree.
- Active TS/SCI government security clearance.
- Working knowledge of managing classified enterprise IT and telecommunication asset inventories.
- At least 3 years of demonstrated experience in the successful IT operations and management of aspects maintaining classified enterprise IT and telecommunication services at customer and other infrastructure locations
- Knowledge and experience with IT and telecommunication hardware and software lifecycle Knowledge of industry and government best practices
- Working knowledge of maintaining IT and telecommunication equipment and consumable inventories
- Working knowledge of managing classified enterprise IT and telecommunication operation and maintenance services (e.g., Service Desk, Desk side Support, Network Operations Center, PKI Registration Authority, COMSEC material custody, spares management).
- Knowledge of managing the replacement of IT telecommunication consumables
- Experience in ensuring Service Level Agreement (SLA) compliance
Preferred Qualifications
- Experience Supporting DHS Programs Knowledge/Experience
- Excellent written/verbal communications
Pay Range: Pay Range $112,450.00 - $203,275.00
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
About Leidos Leidos is a Fortune 500® innovation company rapidly addressing the world's most vexing challenges in national security and health. The company's global workforce of 47,000 collaborates to create smarter technology solutions for customers in heavily regulated industries. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $15.4 billion for the fiscal year ended December 29, 2023. For more information, visit www.Leidos.com .
Pay and Benefits Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here .
Securing Your Data Beware of fake employment opportunities using Leidos' name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system - never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other person a l information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at [email protected] .
If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission .
Commitment to Diversity All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.