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Sanmina Corporation

Program Manager - (89699)

Sanmina Corporation, San Jose, California, United States, 95199


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Program Mgmt/Customer Service Location:

13331 - EMS 60 Plumeria San Jose CA US - San Jose, CA 95134 US (Primary) Job Description: Sanmina Corporation (Nasdaq: SANM) is a leading integrated manufacturing solutions provider serving the fastest-growing segments of the global Electronics Manufacturing Services (EMS) market. Recognized as a technology leader, Sanmina Corporation provides end-to-end manufacturing solutions, delivering superior quality and support to Original Equipment Manufacturers (OEMs) primarily in the communications networks, defense and aerospace, industrial and semiconductor systems, medical, multimedia, computing and storage, automotive and clean technology sectors. Sanmina Corporation has facilities strategically located in key regions throughout the world. Job Purpose: Responsible for all aspects of a program at the site, serving as the site liaison between the company and the customer to ensure customer needs are met. Ensures all program-related decisions are guided by the terms and conditions of the customer's contract. Understands all aspects required to launch a new program or order. Responsible for customer management and satisfaction, order management and delivery, revenue achievement, business issue resolution (A/R, E&O material issues, PPV, credit, RMA’s), and business development. Understands Sanmina offerings for vertical integration and directs customer appropriately towards additional or alternative Sanmina products or services. Ability to lead cross functional teams to meet or exceed customer and Sanmina goals. The Program Manager is responsible for overall customer service and satisfaction including delivery, quality, flexibility, communication and responsiveness for assigned accounts. Nature of Duties/Responsibilities: Capacity planning and establishing realistic commits. Managing build priorities internally & with customer. Managing process readiness by driving effective meetings with both internal and external teams. Expediting units between work cells, test stations; must be present on the manufacturing floor to expedite builds. Resolving internal resource constraints. Providing customer real-time status updates. Escalating need for support internally and externally to resolve issues slowing down builds. Anticipating next step in manufacturing flow and preparing for the next step ahead of time. Timely and accurate daily build status reporting. Coordinating workflow between front end (SMT) and back end (MA and test). Ensuring that performance on key business metrics achieves business objectives. Ensuring that performance on key customer satisfaction metrics achieves customer objectives. Coordination of customer priorities with factory priorities. Proactively providing feedback on opportunities for continuous improvement. Interfacing with the customer at a high level and managing key revenue programs. Managing and developing project plans and cross functional teams. Reviewing status with the customer and the management team. Understanding and driving written understanding of the project and developing Contract/MSA terms. Timely resolution of issues and escalation as soon as it is required. Ensuring timely implementation of ECOs and proper closure of customer related A/R issues. Education and Experience: Must have transitioned multiple designs into medium and high-volume production in manufacturing. Team player with strong written & oral communication skills. BS in Engineering with at least 5+ years of hands-on experience in the electronics or electro-mechanical industry. Sanmina is an Equal Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity Salary Range:

$100,000 - $120,000 In addition, Sanmina provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, company paid holidays and paid time off (PTO) for vacation and/or personal business.

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