Amazon
Senior Program Manager, Japan Consumer Innovation
Amazon, Seattle, Washington, us, 98127
Senior Program Manager, Japan Consumer Innovation
The Japan Consumer Innovation (JCI) Retail Scaling Team is seeking an experienced Senior Program Manager to lead our mission of enhancing the experience and success of our customers, vendors, and employees in Japan. This high-visibility, strategic role within the Amazon Japan Retail business requires strong business-level proficiency in both English and Japanese.
What You Can Achieve in This Role:
Lead the strategic vision and roadmap for our vendor experience transformation program Champion the voice of vendors, collaborating cross-functionally to develop innovative solutions Gain broad exposure to Amazon Japan's Retail leadership and support global selling partner initiatives Make a tangible impact on the experience and success of our vendors and customers in Japan
Key Job Responsibilities
As the Senior Program Manager, you will own the critical vendor experience (VX) benchmarking and transformation work for the JCI team. This is an exciting opportunity to drive end-to-end VX transformation at the heart of our operations. Key focus areas include: Enhancing the overall VX transformation strategy and orchestrations:
Establish a clear vision and roadmap for leveraging VX insights to drive tangible improvements Build robust mechanisms to iterate on progress based on ongoing survey data
Maximizing the value of our VX survey data:
Partner with Data Science and BI teams to extract actionable insights from the wealth of VX data Translate these insights into impactful initiatives that address vendor needs
Improving the operational excellence of VX survey execution:
Streamline the survey process to enable deeper dives and scalability Enhance the efficiency and impact of how we gather and act on vendor feedback
Minimum Qualifications
Experience defining program requirements and using data and metrics to determine improvements Bachelor's degree 5+ years of program or project management experience
PREFERRED QUALIFICATIONS
Experience leading process improvements
Posted:
December 15, 2024 (Updated about 10 hours ago) Posted:
December 14, 2024 (Updated 2 days ago) Posted:
November 18, 2024 (Updated 2 days ago) Posted:
December 13, 2024 (Updated 2 days ago) Posted:
October 11, 2024 (Updated 2 days ago)
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
#J-18808-Ljbffr
The Japan Consumer Innovation (JCI) Retail Scaling Team is seeking an experienced Senior Program Manager to lead our mission of enhancing the experience and success of our customers, vendors, and employees in Japan. This high-visibility, strategic role within the Amazon Japan Retail business requires strong business-level proficiency in both English and Japanese.
What You Can Achieve in This Role:
Lead the strategic vision and roadmap for our vendor experience transformation program Champion the voice of vendors, collaborating cross-functionally to develop innovative solutions Gain broad exposure to Amazon Japan's Retail leadership and support global selling partner initiatives Make a tangible impact on the experience and success of our vendors and customers in Japan
Key Job Responsibilities
As the Senior Program Manager, you will own the critical vendor experience (VX) benchmarking and transformation work for the JCI team. This is an exciting opportunity to drive end-to-end VX transformation at the heart of our operations. Key focus areas include: Enhancing the overall VX transformation strategy and orchestrations:
Establish a clear vision and roadmap for leveraging VX insights to drive tangible improvements Build robust mechanisms to iterate on progress based on ongoing survey data
Maximizing the value of our VX survey data:
Partner with Data Science and BI teams to extract actionable insights from the wealth of VX data Translate these insights into impactful initiatives that address vendor needs
Improving the operational excellence of VX survey execution:
Streamline the survey process to enable deeper dives and scalability Enhance the efficiency and impact of how we gather and act on vendor feedback
Minimum Qualifications
Experience defining program requirements and using data and metrics to determine improvements Bachelor's degree 5+ years of program or project management experience
PREFERRED QUALIFICATIONS
Experience leading process improvements
Posted:
December 15, 2024 (Updated about 10 hours ago) Posted:
December 14, 2024 (Updated 2 days ago) Posted:
November 18, 2024 (Updated 2 days ago) Posted:
December 13, 2024 (Updated 2 days ago) Posted:
October 11, 2024 (Updated 2 days ago)
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
#J-18808-Ljbffr