Principal Executive Assistant

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category:

Corporate Functions About Salesforce: We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Department Description: Salesforce Executive Assistants (EAs) are experienced professionals who support our top executives globally. As strategic partners, they maximize the productivity of our leaders and their teams ensuring they stay focused on company goals while exemplifying Salesforce's values and high-performance culture. Salesforce EAs apply their skills and tailor their approach to the executive's job functions, personality, and communication style. Your Impact: Our Executive Assistants understand that the success of the executive is a reflection of their work and vice versa, which creates a true atmosphere of teamwork and job satisfaction. Core Responsibilities: Complete a broad variety of administrative tasks, including managing an active calendar, completing expense reports, composing correspondence, arranging travel plans, and coordinating office events. Implement a functional personal operating structure that incorporates key timelines and business goals, ensuring efficient task prioritization and management. Proactively manage and coordinate the executive's schedule and priorities to ensure the efficient use of their time and energy. Coordinate various types of meetings and support the executive's participation in industry events, conferences, and speaking engagements. Customize calendar and meeting support based on strategic understanding of Executives' preferences and priorities. Implement meeting best practices, assist with preparing materials and setting agendas, and confidently drive the narrative and tone for Executive and Admin meetings. Collaborate effectively with employees from other teams within Salesforce and senior executives inside and outside the company. Plan travel schedules and bookings for a streamlined experience, ensuring a balance between travel objectives, executive preferences, and cost optimization. Coordinate and monitor internal projects, ensuring timely progress and resolving issues promptly. Assist in coordinating the agenda of management team meetings, off-sites, and all-staff meetings. Research, prioritize, and follow up on issues and concerns as requested by the executive keeping the SLT advised when appropriate. Act as a "barometer" to sense and communicate issues within the environment to the executive. Complete critical tasks with a hands-on approach, including drafting materials. Establish and maintain internal networks, effectively collaborating and navigating complex, matrixed organizations. Champion early adoption and act as a beta-tester for tools used by the Executive & Admin Team. Understand Procurement and PO Guidelines, policies, and process, and effectively complete purchase order requests. Lead initiatives for the Admin Team, including but not limited to projects, processes, and learning opportunities with org-wide impact. Perform other administrative and project duties as needed. Minimum Requirements: 10+ years of applicable administrative experience, ideally from a global software business or professional services organization. Proven experience supporting high-level executives in a global, matrixed organization. Excellent teamwork skills with a collaborative approach to suggesting and implementing improvements. Strong relationship-building skills and the ability to create a personal network throughout the global company. Clear and effective communication skills with stakeholders in a highly responsive, professional manner. Demonstrates sound judgment and ability to make sound decisions on the Executive's behalf when called to do so. Ability to handle confidential material with the utmost discretion. Intermediate project coordination experience. Experience partnering with senior management in our fast-paced, innovative environment. Expert knowledge of Google Suite (Gmail, Calendar, Docs, Drive, GMeet). Experience with Quip, Slack, Salesforce, Tableau, Concur, and Coupa is a differentiator. Additional Desired Skills/Traits: Customer-centric orientation, a bias towards action, and high attention to detail. Experience working in close collaboration with an executive's COO (or equivalent). Ability and desire to build new competencies and accept new challenges. Natural curiosity to understand the global DNA of the company and its organizations. Passion for technology and innovation. Accommodations: If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement: At Salesforce we believe that the business of business is to improve the state of our world. We are committed to creating a workforce that reflects society through inclusive programs and initiatives. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer.

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