Vice President- Product Manager- Partner Channel

Join our Partner Channel team to revolutionize the partner experience with cutting-edge solutions and a unified Chase Services ecosystem.

As a Product Manager in the Partner Channel, you will drive the delivery of innovative partner data exchange solutions. Your work will enable Chase to lead in partnership experience excellence, supporting product teams across all Consumer and Community Banking Lines of Business.

Job Responsibilities:

• Lead discovery, analysis, and high-level design of partner data exchange product initiatives.
• Conduct formal and informal meetings with key stakeholders and subject matter experts.
• Advocate for standards set by the Partner Channel Product Strategy and Standards lead.
• Collaborate with stakeholders to refine and deliver partner data exchange initiatives.
• Drive timely delivery of initiatives, including testing plans and production validation.
• Resolve defects through prioritization and criticality assessment using metrics.
• Own the customer experience of Partner Data Exchange features.
• Provide executive updates on discovery initiatives, aligning with Partner Channel OKRs.
• Manage legacy Partner Data Exchange application and stabilization efforts.
• Collaborate with cross-functional partners to ensure a strong risk and controls environment.

Required Qualifications, Capabilities, and Skills:

• Minimum of 7 years of experience in financial services, with a minimum of 3 years as a product manager in financial services technology.
• Passion for understanding customer needs and solving complex customer problems.
• Ability to think strategically and connect the dots to the bigger picture.
• Proven success in collaborating, influencing, and driving decisions with multiple stakeholders.
• Expertise in business analysis and requirements writing.
• Experience with agile product development and new product feature creation.
• Highly effective communicator with excellent written and communication skills.
• Ability to prioritize workload according to business needs and industry trends.
• Demonstrated problem-solving ability and calmness under pressure.
• Proven track record of managing a robust risk and controls environment.
• Experience working in a highly matrixed, complex organization.

Preferred Qualifications, Skills, and Capabilities:

• Experience with partner ecosystems or data exchange platforms.
• Certification in Agile methodologies or product management.
• BS or MS in Computer Science, Business Management, or a comparable field of study.