TEKsystems is hiring: Customer Service Specialist in Boring

TEKsystems is hiring a Customer Service Representative for a client based in Oregon!

Description

Provide phone support to resolve customer issues with their Services/Products and questions. Will need to be able to help troubleshoot and investigate issues.

• Manage High Volume Calls
• Schedule customers for install and service appointments with multiple technicians
• Walk customers through technical issues by phone
• Process account cancellations

Skills & Qualifications

• 2 plus years of Office Experience
• 2 plus years of Customer Service
• MS Excel (proficient)

Pay and Benefits

The pay range for this position is $23.00 - $24.00

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Damascus,OR.

Application Deadline

This position will be accepting applications until Dec 27, 2024.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.