Bilingual Customer Service Representative Job at TEKsystems in Canutillo

Currently seeking Bilingual (Spanish/English) Customer Service Representatives to join the team!

Job Description:

Successful candidate will take incoming calls from recent patients to reconcile their billing statements. They will be responsible to answer all inquiries regarding their accounts, including but not limited to, account balances, outstanding balances, late fees, payoff schedules, changes of insurance, and disputes on the account.

• Makes and receives inbound/outbound phone calls to initiate arrangements for patients to pay their portion of the account.
• Respond to patient billing inquiries.
• Negotiate payments and payment plans with patients.

Skills & Qualifications

• 1 year of recent call center experience
• Medical/insurance/billing experience
• Bilingual in Spanish and English

Pay and Benefits

The pay range for this position is $17.69 - $17.69

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position will be accepting applications until Dec 27, 2024.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.