Tellus Solutions
Systems Support Technician
Tellus Solutions, Roseville, California, United States, 95678
The leading electronic measurement company who is also on the forefront of technology innovations. This role is for
Systems Support Technician
and we are looking for candidates to collaborate with Tellus Solutions to create innovative solutions and to fulfill on our client's mission.
Job Description: Responsibilities:
Ensure the high uptime of calibration controllers and the SW running on them for the service delivery teams. Manage the computer refresh program of the Americas region consisting of installation and configuration of a wide variety of client proprietary software, collaboration with end users in various locations for confirmation of requirements, file transfers and deployment. Continuously work on process and tool improvement. Work with calibration SW developers and IT teams to,
isolate, troubleshoot, and resolve calibration system problems reported by the service centers or service teams operating on customer sites. validate updates and enhancements to calibration platforms, infrastructure, and IT policies and security patches prior to implementation.
Requirements: Qualifications:
Combination of education and/or applicable work experience of 4+ years in related tasks, such as calibration using automated tools, troubleshooting systems, SW support or development. Must-Have Skills:
bility to troubleshoot systems consisting of electronic equipment, printers, computers, and software that control these systems. ttention to detail, ability to extract relevant technical info from manuals. Self-starter, manage workload and tickets independently. pplicants might be asked to complete relevant work samples as part of the selection process. Desired Skills:
Working knowledge of electronics measurement equipment. Familiarity w. client's calibration platforms. bility to read and understand low level and/or scripting programming languages such as C, BASIC, Perl, Python. Some knowledge of Unix OS such as using shell/command prompt to navigate directories/folders and executing some commands.
Systems Support Technician
and we are looking for candidates to collaborate with Tellus Solutions to create innovative solutions and to fulfill on our client's mission.
Job Description: Responsibilities:
Ensure the high uptime of calibration controllers and the SW running on them for the service delivery teams. Manage the computer refresh program of the Americas region consisting of installation and configuration of a wide variety of client proprietary software, collaboration with end users in various locations for confirmation of requirements, file transfers and deployment. Continuously work on process and tool improvement. Work with calibration SW developers and IT teams to,
isolate, troubleshoot, and resolve calibration system problems reported by the service centers or service teams operating on customer sites. validate updates and enhancements to calibration platforms, infrastructure, and IT policies and security patches prior to implementation.
Requirements: Qualifications:
Combination of education and/or applicable work experience of 4+ years in related tasks, such as calibration using automated tools, troubleshooting systems, SW support or development. Must-Have Skills:
bility to troubleshoot systems consisting of electronic equipment, printers, computers, and software that control these systems. ttention to detail, ability to extract relevant technical info from manuals. Self-starter, manage workload and tickets independently. pplicants might be asked to complete relevant work samples as part of the selection process. Desired Skills:
Working knowledge of electronics measurement equipment. Familiarity w. client's calibration platforms. bility to read and understand low level and/or scripting programming languages such as C, BASIC, Perl, Python. Some knowledge of Unix OS such as using shell/command prompt to navigate directories/folders and executing some commands.