Crunch Fitness - Richmond, VA
General Manager - Crunch Scott's Addition
Crunch Fitness - Richmond, VA, Richmond, Virginia, United States, 23214
Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team as we expand.
Crunch is a gym that believes in making serious exercise fun by fusing fitness and entertainment and pioneering a philosophy of No Judgments. Our gyms are packed with the latest state-of-the-art cardio and strength training equipment, weight room, full service locker rooms with showers, tanning booths, HydroMassage bed, and an extensive schedule of Crunch’s signature classes including Zumba, BodyWeb with TRX, Yoga Body Sculpt, Belly Butt and Thighs Bootcamp, and more.
Position Title:
General Manager Job Description:
The Crunch Manager will ensure the members receive the highest quality of service and facilities. He or she will exhibit an ability to achieve the financial targets for the club as outlined in the annual budget by motivating, leading, supervising and coordinating the activities of employees engaged in servicing our member needs. He/She will demonstrate an aptitude and command of all company-wide policies and initiatives to ensure the integrity of the Crunch brand. He/she will serve as the “Mayor” of our club. Special Skills: Excellent written and verbal communication Creative management techniques Strong organizational skills Strong leadership skills Strong administrative skills Strong customer service skills Strong computer skills Responsibilities: Administration/Organization Demonstrate a working knowledge of all standard operating procedures and policies that pertain to the club. Communicate and implement club policies and procedures to employees. Encourage staff to work as a team and be productive. Illustrate an ability to make effective decisions. Recruit and hire the highest possible caliber of staff. Sales/Revenue Management Demonstrate the ability to lead, motivate, and manage a team. Achieve desired sales goals. Achieve desired revenue goals thru the leadership and motivation of employees. Implement and support company programs and promotion to help generate new sales leads for optimum new membership and personal training growth. Ensure that the team maintains proper tracking forms and the daily leads. Ensure that all promotions are effectively communicated to your team and all other appropriate staff. Ensure ongoing prospecting and generation of new prospective members. Ensure that the staff has a high level of knowledge about the club’s programs, facilities and equipment. Emphasize importance of staff involvement in the community and neighborhood. Personal Training/Revenue Management Demonstrate ability to lead, motivate and manage personal training department. Achieve desired personal training revenue and session production goals. Achieve desired revenue and production results thru the leadership and motivation of employees. Implement and support company programs and promotion to help generate new PT client acquisition for optimum member base penetration. Facilitate integration of Personal Training products into point of sale presentations to maximize the number of orientation sessions scheduled and packages sold. Ensure Personal Training team follows proper procedures in session redemption. Oversee PT manager in ensuring all components of departmental objectives are satisfied. Operations Coordinate and work within club support functions of Fitness, Sales, Accounting. Support personnel related problems or difficulties by following club procedure and documentation. Resolve member complaints in an expeditious and tactful manner following club procedure and documentation. Promote a professional and welcoming atmosphere that enhances the quality of service and care offered to the members. Ensure the club meets standards for cleanliness, maintenance, safety, and security. Conduct weekly detailed inspection of the club with Maintenance utilizing cleaning checklist and forward information to appropriate staff. Ensure visible maintenance items are repaired promptly, proper signage is posted and, if possible, out of service equipment removed from the floor. Reinforce to staff that cleanliness is everyone’s responsibility, not just the maintenance staff. Ensure proper inventory of maintenance parts. Track completion of opening/closing checklists, stage management, repair & maintenance log, locker log and cleaning checklist. Assist in the processing/submission and approval of payroll. Ensure entire staff goes through the required On-boarding process; assist in the tracking of on-boarding. Ensures Crunch U training platform is being completed in a timely manner for all new personnel. Ensure all cost of goods and shrink is managed through established inventory process. Financial Exhibit an understanding of budgets. Establish controls of expenses and purchasing of club supplies. Display an ability to keep expenses at or below budget. Demonstrate an ability to articulate variances in revenue/sales/expenses versus budget. Leadership/Motivation Serve as a role model for employees. Communicate effectively by holding weekly and individual meetings with all key club personnel. Provide an inspirational environment that welcomes honest feedback from employees and takes action to ensure a quality, working environment. Oversee, support, direct and develop department heads. Conduct Annual Performance Reviews for club level employees. Profit Centers Illustrate an ability to drive profit at a club level such as personal training, retail, etc. Monitor flagged check-ins to increase revenue and collections. Demonstrate an ability to increase revenue per member. Monitor staff contribution to the profit margins and make necessary adjustments/changes needed. Meetings Monthly or Weekly Department Meetings Employee Training Meetings Daily “One Minute Meetings” with club staff Daily Personal Training Manager Meeting Weekly Club Management Meeting Annual Performance Evaluations Accountabilities Implement and support company programs and promotion to help generate new sales leads for optimum new membership growth. Oversees expense goals by managing payroll and general and administrative expenses. Ensure that the club meets Crunch standards for cleanliness, maintenance, safety, security and physical plant operations. Keep current in knowledge of key competitors. Conduct frequent walk through of the club. Measurement Standards Successful management of all financial budgetary goals. Ensure standards of club’s cleanliness and customer service excellence. Demonstrate professionalism by leading by example. Membership retention. Timely completion of assigned tasks and projects. Follow all policies and procedures. Leadership development with next generation employees. Job Type: Full-time Pay: $50,000.00 - $72,000.00 per year Benefits: Dental insurance Employee discount Flexible schedule Health insurance Health savings account Paid time off Vision insurance Schedule: Monday to Friday Weekends as needed Supplemental Pay: Bonus opportunities Work Location:
In person
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General Manager Job Description:
The Crunch Manager will ensure the members receive the highest quality of service and facilities. He or she will exhibit an ability to achieve the financial targets for the club as outlined in the annual budget by motivating, leading, supervising and coordinating the activities of employees engaged in servicing our member needs. He/She will demonstrate an aptitude and command of all company-wide policies and initiatives to ensure the integrity of the Crunch brand. He/she will serve as the “Mayor” of our club. Special Skills: Excellent written and verbal communication Creative management techniques Strong organizational skills Strong leadership skills Strong administrative skills Strong customer service skills Strong computer skills Responsibilities: Administration/Organization Demonstrate a working knowledge of all standard operating procedures and policies that pertain to the club. Communicate and implement club policies and procedures to employees. Encourage staff to work as a team and be productive. Illustrate an ability to make effective decisions. Recruit and hire the highest possible caliber of staff. Sales/Revenue Management Demonstrate the ability to lead, motivate, and manage a team. Achieve desired sales goals. Achieve desired revenue goals thru the leadership and motivation of employees. Implement and support company programs and promotion to help generate new sales leads for optimum new membership and personal training growth. Ensure that the team maintains proper tracking forms and the daily leads. Ensure that all promotions are effectively communicated to your team and all other appropriate staff. Ensure ongoing prospecting and generation of new prospective members. Ensure that the staff has a high level of knowledge about the club’s programs, facilities and equipment. Emphasize importance of staff involvement in the community and neighborhood. Personal Training/Revenue Management Demonstrate ability to lead, motivate and manage personal training department. Achieve desired personal training revenue and session production goals. Achieve desired revenue and production results thru the leadership and motivation of employees. Implement and support company programs and promotion to help generate new PT client acquisition for optimum member base penetration. Facilitate integration of Personal Training products into point of sale presentations to maximize the number of orientation sessions scheduled and packages sold. Ensure Personal Training team follows proper procedures in session redemption. Oversee PT manager in ensuring all components of departmental objectives are satisfied. Operations Coordinate and work within club support functions of Fitness, Sales, Accounting. Support personnel related problems or difficulties by following club procedure and documentation. Resolve member complaints in an expeditious and tactful manner following club procedure and documentation. Promote a professional and welcoming atmosphere that enhances the quality of service and care offered to the members. Ensure the club meets standards for cleanliness, maintenance, safety, and security. Conduct weekly detailed inspection of the club with Maintenance utilizing cleaning checklist and forward information to appropriate staff. Ensure visible maintenance items are repaired promptly, proper signage is posted and, if possible, out of service equipment removed from the floor. Reinforce to staff that cleanliness is everyone’s responsibility, not just the maintenance staff. Ensure proper inventory of maintenance parts. Track completion of opening/closing checklists, stage management, repair & maintenance log, locker log and cleaning checklist. Assist in the processing/submission and approval of payroll. Ensure entire staff goes through the required On-boarding process; assist in the tracking of on-boarding. Ensures Crunch U training platform is being completed in a timely manner for all new personnel. Ensure all cost of goods and shrink is managed through established inventory process. Financial Exhibit an understanding of budgets. Establish controls of expenses and purchasing of club supplies. Display an ability to keep expenses at or below budget. Demonstrate an ability to articulate variances in revenue/sales/expenses versus budget. Leadership/Motivation Serve as a role model for employees. Communicate effectively by holding weekly and individual meetings with all key club personnel. Provide an inspirational environment that welcomes honest feedback from employees and takes action to ensure a quality, working environment. Oversee, support, direct and develop department heads. Conduct Annual Performance Reviews for club level employees. Profit Centers Illustrate an ability to drive profit at a club level such as personal training, retail, etc. Monitor flagged check-ins to increase revenue and collections. Demonstrate an ability to increase revenue per member. Monitor staff contribution to the profit margins and make necessary adjustments/changes needed. Meetings Monthly or Weekly Department Meetings Employee Training Meetings Daily “One Minute Meetings” with club staff Daily Personal Training Manager Meeting Weekly Club Management Meeting Annual Performance Evaluations Accountabilities Implement and support company programs and promotion to help generate new sales leads for optimum new membership growth. Oversees expense goals by managing payroll and general and administrative expenses. Ensure that the club meets Crunch standards for cleanliness, maintenance, safety, security and physical plant operations. Keep current in knowledge of key competitors. Conduct frequent walk through of the club. Measurement Standards Successful management of all financial budgetary goals. Ensure standards of club’s cleanliness and customer service excellence. Demonstrate professionalism by leading by example. Membership retention. Timely completion of assigned tasks and projects. Follow all policies and procedures. Leadership development with next generation employees. Job Type: Full-time Pay: $50,000.00 - $72,000.00 per year Benefits: Dental insurance Employee discount Flexible schedule Health insurance Health savings account Paid time off Vision insurance Schedule: Monday to Friday Weekends as needed Supplemental Pay: Bonus opportunities Work Location:
In person
#J-18808-Ljbffr