Natera Inc
Associate Clinical Oncology Specialist - Boston North, MA and NH
Natera Inc, Boston, Massachusetts, us, 02298
The Associate Clinical Oncology Specialist (ACOS) is responsible for contributing to account sales, service, and support activities of all Oncology products. The role includes ensuring patients adherence to testing frequency with a focus on improving patient outcomes. The individual will identify areas of improvement in clinical workflows, test fulfillment, internal systems, and processes. Responsibilities include cultivating and maintaining key relationships and working with customers and internal partners that enable Signatera patient retention and unit growth within existing customers.
We're seeking a motivated and customer-focused individual who is passionate about fostering strong relationships and driving sales growth within existing oncology accounts. In this role, you will play a key part in building customer loyalty by delivering outstanding service, identifying opportunities to upsell, and contributing to improved patient care.
You will work closely with the territory's lead salesperson (Clinical Oncology Specialist), our valued customers, and internal teams. Success in this role requires proactive problem solving, a collaborative mindset, strong communication and organizational skills, and the ability to analyze data to identify opportunities and solutions.
LOCATION - The territory for this role will cover Northeast MA (including Worchester), and the bottom half of NH.
PRIMARY RESPONSIBILITIES
* Increase unit volumes by closing new physicians, accounts and growing volume in existing accounts.
* Become product experts on all Natera Oncology products and processes to maximize effectiveness in the field.
* Work with assigned COS to sell, maintain & support existing customers
* Travel to temporarily vacant geographies within an Area/Region to ensure continuity of customer support and business pull through.
* Assess the needs of medical professionals and staff members with a focus on customer support, coordination of logistics, and problem solving
* Promote quality client/patient relations and create a supportive climate by serving as a role model for other employees
* Respect and maintain the confidentiality of laboratory and financial information
* Practice and adhere to all company policies and regulations
* Follow Compliance procedures and participates in Compliance training
* Perform miscellaneous duties with completion in a designated time frame
* Communicate with Natera staff and its customer to ensure quality
QUALIFICATIONS
* Bachelor's degree or equivalent * Minimum of 2 years of sales experience or Clinical support/Caregiver experience such as OCN or other.
* Background in medical or biological sciences is preferred
KNOWLEDGE, SKILLS, AND ABILITIES
* Proven track record of success in achieving and exceeding sales goals
* Award winning sales professional due to individual achievements
* Exceptionally bright, flexible, self-motivated, and results oriented with strong interpersonal and analytical skills
* Ability to think strategically as well as execute tactically
* Must act with a sense of urgency
* Have a strong desire to work in a fast-pace environment and must work independently with an internal drive to be successful
* Excellent organizational and communication skills (written and verbal) with demonstrated ability to effectively present to both internal and external customers
* Effective time management skills required with a demonstrated ability to assess and prioritize
* Proficient in Microsoft PowerPoint and Excel; Gmail; Sales Force.com
The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.
Remote USA
$110,000-$130,000 USD
OUR OPPORTUNITY
Natera is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women's health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives.
The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you'll work hard and grow quickly. Working alongside the elite of the industry, you'll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management.
WHAT WE OFFER
Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program!
For more information, visit www.natera.com.
Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide.
All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws.
If you are based in California, we encourage you to read this important information for California residents.
Link: https://www.natera.com/notice-of-data-collection-california-residents/
Please be advised that Natera will reach out to candidates with a @natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes.
For more information:
* BBB announcement on job scams * FBI Cyber Crime resource page
We're seeking a motivated and customer-focused individual who is passionate about fostering strong relationships and driving sales growth within existing oncology accounts. In this role, you will play a key part in building customer loyalty by delivering outstanding service, identifying opportunities to upsell, and contributing to improved patient care.
You will work closely with the territory's lead salesperson (Clinical Oncology Specialist), our valued customers, and internal teams. Success in this role requires proactive problem solving, a collaborative mindset, strong communication and organizational skills, and the ability to analyze data to identify opportunities and solutions.
LOCATION - The territory for this role will cover Northeast MA (including Worchester), and the bottom half of NH.
PRIMARY RESPONSIBILITIES
* Increase unit volumes by closing new physicians, accounts and growing volume in existing accounts.
* Become product experts on all Natera Oncology products and processes to maximize effectiveness in the field.
* Work with assigned COS to sell, maintain & support existing customers
* Travel to temporarily vacant geographies within an Area/Region to ensure continuity of customer support and business pull through.
* Assess the needs of medical professionals and staff members with a focus on customer support, coordination of logistics, and problem solving
* Promote quality client/patient relations and create a supportive climate by serving as a role model for other employees
* Respect and maintain the confidentiality of laboratory and financial information
* Practice and adhere to all company policies and regulations
* Follow Compliance procedures and participates in Compliance training
* Perform miscellaneous duties with completion in a designated time frame
* Communicate with Natera staff and its customer to ensure quality
QUALIFICATIONS
* Bachelor's degree or equivalent * Minimum of 2 years of sales experience or Clinical support/Caregiver experience such as OCN or other.
* Background in medical or biological sciences is preferred
KNOWLEDGE, SKILLS, AND ABILITIES
* Proven track record of success in achieving and exceeding sales goals
* Award winning sales professional due to individual achievements
* Exceptionally bright, flexible, self-motivated, and results oriented with strong interpersonal and analytical skills
* Ability to think strategically as well as execute tactically
* Must act with a sense of urgency
* Have a strong desire to work in a fast-pace environment and must work independently with an internal drive to be successful
* Excellent organizational and communication skills (written and verbal) with demonstrated ability to effectively present to both internal and external customers
* Effective time management skills required with a demonstrated ability to assess and prioritize
* Proficient in Microsoft PowerPoint and Excel; Gmail; Sales Force.com
The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.
Remote USA
$110,000-$130,000 USD
OUR OPPORTUNITY
Natera is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women's health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives.
The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you'll work hard and grow quickly. Working alongside the elite of the industry, you'll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management.
WHAT WE OFFER
Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program!
For more information, visit www.natera.com.
Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide.
All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws.
If you are based in California, we encourage you to read this important information for California residents.
Link: https://www.natera.com/notice-of-data-collection-california-residents/
Please be advised that Natera will reach out to candidates with a @natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes.
For more information:
* BBB announcement on job scams * FBI Cyber Crime resource page