HealthRIGHT 360 is hiring: Case Manager (African American Healing Center) in San

Case Manager (African American Healing Center)

1601 Donner Ave, San Francisco, CA 94124, USA Req #981

Thursday, December 12, 2024

HealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment. Our Outpatient services specialize in treatment mental health and substance use disorders with treatment and skills groups, as well as community resources.

Outpatient programs provide trauma-informed care aimed at reducing the harmful impacts of substance use. Participants and their counselors work collaboratively to design an integrated, individualized, strengths-based treatment experience geared towards addressing each client’s specific needs and goals. Outpatient programs provide Individual and group therapy, individualized case management, treatment planning, drug and alcohol counseling, crisis intervention, and connection to social support services.

Benefits and perks:

• HR360 offers a robust benefits package, including PTO, 15 paid holidays, commuter benefits, retirement plans, and more!
• Employees qualify for public loan forgiveness programs
• Training and professional development opportunities
• Work with mission driven, compassionate colleagues and make a difference every day in the work that you do.

HealthRIGHT 360 has provided outpatient services for behavioral health disorders since 1985. The African-American Healing Center Outpatient Program is specifically designed for people who struggle with substance use disorders, mental health issue/co-occurring disorders, and criminal justice involvement, while incorporating attention towards additional cultural factors directly impacting the African-American and local Bayview community. The Outpatient Program works with high-risk populations from a variety of backgrounds providing trauma-informed care aimed at reducing the harmful impacts of substance use. Our programs are open and welcoming to adult participants of any gender identity. We accept the majority of participants who seek Outpatient treatment, including walk-in’s, referrals from other agencies, and step-down transitional clients from residential treatment programs. Participants and their counselors work collaboratively to design an integrated, individualized, strengths-based treatment experience geared towards addressing each client’s specific needs and goals.

The Case Manager is responsible for assessing treatment needs; monitoring and evaluating problem lists and progress and facilitating interdisciplinary approaches. The Case Manager coordinates an approach to the delivery of health, substance use, mental health, and social services, linking clients with appropriate services to address specific needs and achieve stated goals. The Case Manager’s duties include care coordination, maintaining positive working relationships with outside community partners, scheduling appointments, arranging transportation, assisting with acquiring medications, ongoing care and discharge planning, and crisis intervention.

Main responsibilities include:

-Help clients get and stay engaged in SUD treatment.
-Help clients transition between levels of care.
-Create a safe space for clients and maintain appropriate boundaries.
-Interface with a multidisciplinary team in treatment planning and service delivery.
-Develop and assess the effectiveness of individualized treatment and consumer progress.
-Assist in the ongoing maintenance of consumers’ charts and other related documentation in compliance with agency, HIPAA, and DPH standards.
-Provide case management services to clients as assigned.
-Assist client in developing independent living skills to promote independence and self-sufficiency.
-Provide “whatever it takes” services to consumers including providing services where the consumer lives, assisting with housing, benefits, employment, education, transportation, childcare, medical and other needed services.
-Serve as a care coordinator for clients as assigned. Responsibilities include coordination of all services with other providers and completion of all coordinated care documentation.
-Assist in crisis and symptom management.
-Assess for opioid overdose and ensure beneficiary has Naloxone if appropriate.

Education Requirements:
-High school diploma or GED required
-Valid CA Driver’s License
-First Aid Certified within 30 days of employment
-CPR Certified within 30 days of employment Background ClearanceRequired:
-Must complete background check and livescan clearance

KnowledgeRequired:
-Some experience providing case management services is required.
-Culturally competent and able to work with a diverse population
-Knowledge of housing, employment, SSI resources, and success with linking clients.
-Experience working successfully with issues of substance abuse, mental health, criminal background, and other potential barriers to economic self-sufficiency

Skills and Abilities Required:
-Ability to enter data into various electronic systems while maintaining the integrity and accuracy of the data
-Professionalism, punctuality, flexibility, and reliability are imperative
-Excellent verbal, written, and interpersonal skills
-Integrity to handle sensitive information in a confidential manner
-Action-oriented
-Strong problem-solving skills
-Excellent organization skills and ability to multitask and juggle multiple priorities
-Outstanding ability to follow through with tasks
-Ability to work cooperatively and effectively as part of an interdisciplinary team and independently assume responsibility
-Strong initiative and enthusiasm and willingness to pitch in whenever needed
-Able to communicate well at all levels of the organization including working with organization leadership and high-level representatives of partner organizations
-Able to work within a frequently changing project scope while maintaining overall direction and structured priorities

Desired:
-Knowledge of co-occurring disorders and trauma-informed treatment
-Experience working with the criminal justice population
-Bilingual

We will consider for employment qualified applicants with arrest and conviction records.

• 1601 Donner Ave, San Francisco, CA 94124, USA

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