Housekeeping Dispatcher Job at Loews Coronado Bay Resort in Coronado
Loews Coronado Bay Resort, Coronado, CA, US, 92118
Job Description
Perched on its own 15-acre peninsula, Loews Coronado Bay Resort is a private oasis of tranquility near San Diego. This Coronado hotel offers views of the shimmering bay waters and the San Diego skyline. Welcome to Coronado's Secluded Water Escape.
Job Specific
- Answers telephone in a prompt and courteous manner
- Monitors and responds to dispatch radio
- Dispatches guest/Telecom/supervisor calls to appropriate parties
- Maintains, on a daily basis, all Housekeeping logs
- Maintains sign-in and sign-out sheets
- Reconciles boards and keys at end of shift
- Tracks and adjusts time log for payroll
- Maintains count of daily hours for all Housekeeping personnel
- Completes attendance report on late or absent employees
- Continually communicates with Front Office and Floor Managers to verify status of all guest rooms
- Inputs computer to maintain accurate and up-to-date room status information
- Performs all duties in a timely and professional manner
- Other duties as assigned
General
- Promotes and applies teamwork skills at all times
- Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
- Is polite, friendly, and helpful to guests, management and fellow employees
- Executes emergency procedures in accordance with hotel standards
- Complies with required safety regulations and procedures
- Attends appropriate hotel meetings and training sessions
- Maintains cleanliness and excellent condition of equipment and work area
- Complies with hotel standards, policies and rules
- Recycles whenever possible
- Remains current with hotel information and changes
- Complies with hotel uniform and grooming standards
Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.