DAn Solutions, Inc
Senior Operations Specialist
DAn Solutions, Inc, Washington, District of Columbia, us, 20022
High-Level Description:
The Senior Operations Specialist oversees the day-to-day operation of cross-domain solutions, ensuring that systems perform effectively and securely. Detailed Description:
The Senior Operations Specialist will respond to Service Requests within ServiceNow and manage the operation and maintenance of cross-domain solutions, ensuring that systems such as Everfox and Garrison are running optimally. This includes overseeing system performance, troubleshooting issues, and coordinating with engineers to resolve problems. The role also involves managing routine maintenance and upgrades while ensuring that systems meet security and compliance requirements. The Senior Operations Specialist will collaborate with DIA CIO cybersecurity , engineering, and operations teams to maintain asset and configuration item inventor y and ensure continued compliance with RMF and RTB standards while meeting Service Level Agreements (SLA's) Requirements: Bachelor's degree in Information Technology , Engineering, or a related field Security+ CE certification TS/SCI clearance with CI polygraph required 5+ years of experience in operations management, with a focus on cross-domain solutions Strong troubleshooting and problem-solving skills Receive tips & info on cleared job search, security clearances and career development.
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The Senior Operations Specialist oversees the day-to-day operation of cross-domain solutions, ensuring that systems perform effectively and securely. Detailed Description:
The Senior Operations Specialist will respond to Service Requests within ServiceNow and manage the operation and maintenance of cross-domain solutions, ensuring that systems such as Everfox and Garrison are running optimally. This includes overseeing system performance, troubleshooting issues, and coordinating with engineers to resolve problems. The role also involves managing routine maintenance and upgrades while ensuring that systems meet security and compliance requirements. The Senior Operations Specialist will collaborate with DIA CIO cybersecurity , engineering, and operations teams to maintain asset and configuration item inventor y and ensure continued compliance with RMF and RTB standards while meeting Service Level Agreements (SLA's) Requirements: Bachelor's degree in Information Technology , Engineering, or a related field Security+ CE certification TS/SCI clearance with CI polygraph required 5+ years of experience in operations management, with a focus on cross-domain solutions Strong troubleshooting and problem-solving skills Receive tips & info on cleared job search, security clearances and career development.
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