Agave
Solutions Engineer
Agave, San Francisco, California, United States, 94199
tl;dr : we’re hiring ASAP a talented Solutions Engineer to help us accelerate revenue growth. You will report directly to our co-founder/CEO. The ideal candidate is:
Semi-technical:
no need to code, but you should be fluent in complex business processes and know key concepts of data-intensive software products. Persuasive:
you’re not a salesperson, but people might mistake you for one. You enjoy talking to prospective customers, explaining our value, and handling objections to win them over. Lucid : you distill complex information into simple-to-understand language without losing fidelity. You’re able to pivot your language when talking to non-technical people (e.g. Construction CFOs) and technical people (e.g. our SWEs). Curious : no construction experience required, but you should be able to learn industry jargon and answer in-depth questions from construction CFOs within 3 months of starting. Why are we hiring this role?
We’re growing like crazy and need to release key bottlenecks to hit our aggressive growth targets over the next year. One key growth constraint is our availability to run technical customer demos and follow-up sales calls. Today, we often can’t book follow-up sales calls/demos for a week or more after our intro call because this role is performed “part-time” by two co-founders and one of our TPMs, as an additional side-gig on top of their core duties. By hiring a dedicated SE, we will expand our capacity to handle more technical sales calls in a shorter period, thereby signing more customers faster and growing even more aggressively than we are today. Having someone dedicated to SE responsibilities (vs. someone doing it alongside other roles) will also improve the quality of our demo calls, technical sales support, sales collateral, product documentation, and other key inputs to sales conversion rates and customer satisfaction. Why join us?
Early-stage, yet de-risked : we are a rare combo of being early stage (high upside) but lower risk (2XX+ paying customers, $Xm+ recurring revenue, cash-flow positive for over a year, hockey-stick growth). You get the benefits of an early stage startup without the risk you’ll have at almost any other startup. You’ll have a ton of impact, work directly with our customers, and get to work on interesting technical challenges you won’t see at bigger companies. Team is technical, diverse, young : you'll work with a formidable founding team that's experienced, intense, and ambitious. We've worked together for 10 years, first at a startup that Amazon acquired, then at Amazon, and now at Agave. You'll learn a ton while having outsized ownership. Huge opportunity without direct competition : startups are incredibly hard, so you want to join one that has a unique advantage. We’re seizing an opportunity that’s massive (Construction is the world’s third-largest industry) but also overlooked by most people in startup land. Responsibilities
You will quickly become a
technical subject matter expert
on:
Our integration platform The various source systems we connect and any changes/updates released Construction and Service-specific business processes
You will
partner with our Sales team
to:
Lead technical, customer-facing demos to explain our product and clarify our value Address technical questions and explain how we fit into prospects’ business processes Reposition customer objections by proposing creative solutions Create collateral (e.g. videos, product docs) to explain our product more effectively Maintain and update call scripts for the internal teams to use during demos Continuously improve demos, e.g. reduce prep, add better data, make customization easier
You will
support our Product and Implementation teams
during customer onboarding
Consult on the transition process adopting our software from their current solutions Configure our platform to align with customer systems and desired workflows Provide technical documentation and assist with post-sales support Influence our product roadmap and onboarding best practices, so we can better scale customer acquisition and revenue activation
No need to have : prior experience with Construction or at B2B SaaS/dev tools companies Requirements
Must have:
2-5 years of experience : in a similar role (SE/Product/Engineering), ideally working with Sales. In-person : pumped to work in-person in SF 5 days per week. Semi-technical : no need to code, but you must have meaningful experience working closely with SaaS products, APIs, SQL, Postman, or similar tools. Strong communication skills : able to work well with technical (e.g. SWEs) and non-technical (e.g. Construction CFOs) people. High ownership + conscientiousness : able to manage many threads at once without sacrificing quality.
Nice to have:
Familiarity with business accounting concepts. Familiarity with construction/services businesses.
What’s the difference between our SE and TPM roles?
While there is overlap in the roles, each role has unique responsibilities. Our SE role is more focused on helping Sales close new customers, e.g.
leading demo calls and answering technical questions during sales process creating and improving collateral to use in sales process (e.g. call scripts, demo videos)
Our TPM role is more focused on product development and customers after they sign, e.g.
researching new source systems and building new API endpoints/workflows developing new features in close collaboration with our SWEs
Benefits
Healthcare : we cover 90% of your healthcare costs with several plan options. 401k : we match 100% of your contributions, up to 4% of annual salary. Relocation : sizable relocation bonus for folks currently located outside of the Bay Area. Gym : on-site gym with Peloton, squat rack, Tempo, Yoga setup, and more. Visa : we sponsor Visas (H1B, TN, etc.) for candidates who are a good fit! In-Person
We've built Agave in-person since day 1, and will maintain an in-person culture in San Francisco going forward.
#J-18808-Ljbffr
no need to code, but you should be fluent in complex business processes and know key concepts of data-intensive software products. Persuasive:
you’re not a salesperson, but people might mistake you for one. You enjoy talking to prospective customers, explaining our value, and handling objections to win them over. Lucid : you distill complex information into simple-to-understand language without losing fidelity. You’re able to pivot your language when talking to non-technical people (e.g. Construction CFOs) and technical people (e.g. our SWEs). Curious : no construction experience required, but you should be able to learn industry jargon and answer in-depth questions from construction CFOs within 3 months of starting. Why are we hiring this role?
We’re growing like crazy and need to release key bottlenecks to hit our aggressive growth targets over the next year. One key growth constraint is our availability to run technical customer demos and follow-up sales calls. Today, we often can’t book follow-up sales calls/demos for a week or more after our intro call because this role is performed “part-time” by two co-founders and one of our TPMs, as an additional side-gig on top of their core duties. By hiring a dedicated SE, we will expand our capacity to handle more technical sales calls in a shorter period, thereby signing more customers faster and growing even more aggressively than we are today. Having someone dedicated to SE responsibilities (vs. someone doing it alongside other roles) will also improve the quality of our demo calls, technical sales support, sales collateral, product documentation, and other key inputs to sales conversion rates and customer satisfaction. Why join us?
Early-stage, yet de-risked : we are a rare combo of being early stage (high upside) but lower risk (2XX+ paying customers, $Xm+ recurring revenue, cash-flow positive for over a year, hockey-stick growth). You get the benefits of an early stage startup without the risk you’ll have at almost any other startup. You’ll have a ton of impact, work directly with our customers, and get to work on interesting technical challenges you won’t see at bigger companies. Team is technical, diverse, young : you'll work with a formidable founding team that's experienced, intense, and ambitious. We've worked together for 10 years, first at a startup that Amazon acquired, then at Amazon, and now at Agave. You'll learn a ton while having outsized ownership. Huge opportunity without direct competition : startups are incredibly hard, so you want to join one that has a unique advantage. We’re seizing an opportunity that’s massive (Construction is the world’s third-largest industry) but also overlooked by most people in startup land. Responsibilities
You will quickly become a
technical subject matter expert
on:
Our integration platform The various source systems we connect and any changes/updates released Construction and Service-specific business processes
You will
partner with our Sales team
to:
Lead technical, customer-facing demos to explain our product and clarify our value Address technical questions and explain how we fit into prospects’ business processes Reposition customer objections by proposing creative solutions Create collateral (e.g. videos, product docs) to explain our product more effectively Maintain and update call scripts for the internal teams to use during demos Continuously improve demos, e.g. reduce prep, add better data, make customization easier
You will
support our Product and Implementation teams
during customer onboarding
Consult on the transition process adopting our software from their current solutions Configure our platform to align with customer systems and desired workflows Provide technical documentation and assist with post-sales support Influence our product roadmap and onboarding best practices, so we can better scale customer acquisition and revenue activation
No need to have : prior experience with Construction or at B2B SaaS/dev tools companies Requirements
Must have:
2-5 years of experience : in a similar role (SE/Product/Engineering), ideally working with Sales. In-person : pumped to work in-person in SF 5 days per week. Semi-technical : no need to code, but you must have meaningful experience working closely with SaaS products, APIs, SQL, Postman, or similar tools. Strong communication skills : able to work well with technical (e.g. SWEs) and non-technical (e.g. Construction CFOs) people. High ownership + conscientiousness : able to manage many threads at once without sacrificing quality.
Nice to have:
Familiarity with business accounting concepts. Familiarity with construction/services businesses.
What’s the difference between our SE and TPM roles?
While there is overlap in the roles, each role has unique responsibilities. Our SE role is more focused on helping Sales close new customers, e.g.
leading demo calls and answering technical questions during sales process creating and improving collateral to use in sales process (e.g. call scripts, demo videos)
Our TPM role is more focused on product development and customers after they sign, e.g.
researching new source systems and building new API endpoints/workflows developing new features in close collaboration with our SWEs
Benefits
Healthcare : we cover 90% of your healthcare costs with several plan options. 401k : we match 100% of your contributions, up to 4% of annual salary. Relocation : sizable relocation bonus for folks currently located outside of the Bay Area. Gym : on-site gym with Peloton, squat rack, Tempo, Yoga setup, and more. Visa : we sponsor Visas (H1B, TN, etc.) for candidates who are a good fit! In-Person
We've built Agave in-person since day 1, and will maintain an in-person culture in San Francisco going forward.
#J-18808-Ljbffr