Integrity Trade Services
Integrity Trade Services is hiring: Customer Service Representative in Houston
Integrity Trade Services, Houston, TX, US,
Job Description
Job Description
Customer Service Representative - $27-$29/HR
This is a contract position with an opportunity to be hired full-time.
Integrity Trade Services is partnered with a leading provider of technology, equipment, and services to the global oil and gas industry that supports customers in full field drilling, completion, and production needs and is currently hiring a Customer Service Representative on the North West side of Houston, Texas (near beltway).
Schedule: Monday thru Friday 8am to 5pm or 7am to 4pm – weekly overtime is about 5 to 10 hours per week. Hybrid schedule available working remote on Mondays and Fridays.
Pay Rate: $27-$29 per hour DOE
TOP REQUIRED SKILLS:
The candidate will work with the Accounts Receivable department and communicate with customers with invoicing issues. Strong customer service skills are required and must be on resume to be considered.
Customer Service Representative Top Required Skills:
At ITS, we offer our employees a competitive salary paid weekly and a comprehensive benefits package, including medical, dental, and vision insurance.
Interested? Want to Learn More?
Please call or text Brenda Gonzalez at 281-479-1803.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
About Us
Integrity Trade Services’ core philosophy is "Staffing you can trust".
The nucleus of this philosophy consists of an intense focus on safety, honesty, fairness and integrity. Quite simply, if we wouldn't do a job ourselves, we wouldn't post it. Fast-growing and well-connected to the industry, we're intent on providing jobs that get you to work quickly, safely, and that compensate you fairly for a job well done. #IND-1 #ZR
This is a contract position with an opportunity to be hired full-time.
Integrity Trade Services is partnered with a leading provider of technology, equipment, and services to the global oil and gas industry that supports customers in full field drilling, completion, and production needs and is currently hiring a Customer Service Representative on the North West side of Houston, Texas (near beltway).
Schedule: Monday thru Friday 8am to 5pm or 7am to 4pm – weekly overtime is about 5 to 10 hours per week. Hybrid schedule available working remote on Mondays and Fridays.
Pay Rate: $27-$29 per hour DOE
TOP REQUIRED SKILLS:
- 2 YEARS MINIMUM OF ADMIN/CLERICAL OR CUSTOMER SERVICE EXPERIENCE
- MUST HAVE STABLE WORK TENURE - ANY EMPLOYMENT GAPS OR SHORT TENURE MUST BE JUSTIFIED ON ALL RESUME
- MUST HAVE MICROSOFT EXCEL EXPERIENCE - BASIC LEVEL WOULD BE ACCEPTABLE
- EXPERIENCE USING ERP SYSTEM CALLED ORACLE CLOUD - THIS IS A HIGHLY PREFERRED SKILL, NOT REQUIRED
- TRAINING AVAILABLE
The candidate will work with the Accounts Receivable department and communicate with customers with invoicing issues. Strong customer service skills are required and must be on resume to be considered.
Customer Service Representative Top Required Skills:
- 2 years minimum of admin/clerical or customer service experience
- Must have stable work tenure - any employment gaps or short tenure must be justified on all resumes.
- Must have Microsoft excel experience - basic level would be acceptable
- Experience using ERP system called oracle cloud - this is a highly preferred skill, not required. Training is available.
- Communicating with customers to address their needs and/or professionally handling potential issues with products or services
- Quoting assigned customers on requests received
- Managing customer needs and expectations by proactively reviewing open orders
- Responding efficiently and professionally to callers, explaining possible solutions, and elevating calls to Centers of Excellence as needed
- Liaise with customers regarding quotations and invoicing queries
- Work with the warehouse department to arrange for necessary parts to be shipped for respective service calls
- Work with service coordinator to arrange for Service personnel to be available for the respective service call
- Comply with all Company and HSE policies and procedures
- Perform other duties as assigned
- High School Diploma or GED
- Ability to pass a drug screen & background check
- Experience in a customer service-oriented role preferred
- Must be proficient in Microsoft office
- Prior experience in ERP systems a plus
- Excellent organization skills with the ability to keep track of multiple priorities
- Ability to adapt and be cross-trained to learn all job duties as required
- Ability to work in a fast-paced environment
At ITS, we offer our employees a competitive salary paid weekly and a comprehensive benefits package, including medical, dental, and vision insurance.
Interested? Want to Learn More?
Please call or text Brenda Gonzalez at 281-479-1803.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
About Us
Integrity Trade Services’ core philosophy is "Staffing you can trust".
The nucleus of this philosophy consists of an intense focus on safety, honesty, fairness and integrity. Quite simply, if we wouldn't do a job ourselves, we wouldn't post it. Fast-growing and well-connected to the industry, we're intent on providing jobs that get you to work quickly, safely, and that compensate you fairly for a job well done. #IND-1 #ZR