Logo
CornerStone Staffing

CornerStone Staffing | Collections Agents NC

CornerStone Staffing, Whiteville, North Carolina, United States


CornerStone Staffing is seeking Collections Agents with a great team work ethic and with experience in fast paced environment. If you have this experience we have the right job for you!

Job ID:148591

Job Title: Call Center Representative

Location: Whiteville, NC

Pay: $15.00/hourly

Job Summary:

Collect delinquent accounts in a timely, orderly and professional manner while following all standardized collections procedures. Make supervisor aware of problem accounts that may result in repossession, foreclosure, or charge-of.

Job Duties:

Collect delinquent accounts promptly and professionally, following standardized procedures

Meet performance expectations for collection efforts, including call quotas, contact percentage, and promises kept

Negotiate payment arrangements with clients, assessing their ability and willingness to pay

Document all collection efforts accurately and professionally in the collection system

Communicate regularly with collections supervisor, and ensure thorough work on delinquent accounts according to standardized procedures

Ideal Candidate:

3 years of Customer Service experience - REQUIRED

Call Center experience - highly preferred

Bilingual - highly preferred

Good communication, decision-making, and time management skills are essential

Proficiency in Microsoft applications and ability to work in a team environment

On-boarding Requirements:

High School Diploma or equivalent (GED)

Criminal Background & Drug Screening

2 verifiable employment references

Please read requirements carefully as we are prioritizing those that meet the requirements.

Click the Apply Online button at the top of this page, then:

If you are currently registered with CornerStone Staffing, click the I have a username and password and want to log in button to add yourself as a candidate to this job.

If your are NOT currently registered with CornerStone Staffing, click the I need to register button to complete the application and select the office location closest to you.

#CB #ZIP