Senior Lead Cloud Engineer, Citrix (RapidScale)

At RapidScale, exceptional technology is powered by exceptional people. As a growing leader in secure, reliable managed cloud solutions, we help businesses simplify IT and unleash innovation. With a broad portfolio spanning AWS, Azure and Google to a full set of Private Cloud and Cybersecurity solutions, RapidScale helps companies turn technology into their biggest competitive advantage. As part of the Cox family of companies, we offer best-in-class benefits, a commitment to work-life balance, and an award-winning workplace experience. Join us in delivering cutting-edge cloud and managed IT solutions for both SMBs and enterprises alike. Job Summary: The Sr Lead Cloud Engineer position works independently identifying areas for improvement for current processes, procedures, and technical challenges to drive innovation, scaling, and stability. Responsible for collaborating with all teams to optimize and reduce delivery times of our product offerings. Drives innovation through scripting and code to develop automated deployment of services along with proactive solutions. This individual may serve as an escalation point for issues requiring engineering assistance and will consistently demonstrate proficiency in resolving complex Service Delivery problems. RapidScale is seeking an experienced Citrix Cloud Engineer/Architect to design, implement, and manage cloud-based solutions using Citrix technologies. The ideal candidate will have a strong background in virtualization, cloud services, and infrastructure architecture, with a focus on delivering scalable and secure environments that meet business needs. Duties and Responsibilities: • Design and implement Citrix-based cloud solutions, including Citrix Virtual Apps and Desktops, Citrix ADC, and Citrix Cloud. • Collaborate with cross-functional teams to gather requirements and define architecture solutions that align with business objectives. • Evaluate and recommend cloud services and technologies that enhance performance, security, and cost-effectiveness. • Develop and maintain architecture documentation, including design specifications and implementation plans. • Monitor and optimize cloud infrastructure performance, ensuring high availability and reliability. • Implement security best practices and compliance standards within cloud environments. • Provide technical leadership and guidance to development and operations teams. • Troubleshoot and resolve complex technical issues related to Citrix cloud environments. • Stay current with industry trends and advancements in cloud technologies and Citrix solutions. • Code or Script innovative methods to deliver our solution stack more quickly • Work directly with the development team to connect automation built to our Portal UI • Create and maintain working relationship with RapidScale and Cox project management teams • Provide backup on-call support for after-hours emergencies and critical outages when primary on-call resource is unavailable • Lead and operate within the context of an established strategic direction and vision • Enforce and adhere to all company and team standards Technical Skills: • Citrix Product Knowledge: In-depth understanding of Citrix solutions like Virtual Apps and Desktops, Citrix ADC, Citrix Workspace, and Citrix Cloud services. • Cloud Technologies: Familiarity with cloud platforms (AWS, Azure, GCP) and services, including virtualization and containerization. • Networking: Strong knowledge of networking concepts, including VPNs, firewalls, load balancers, and DNS. • Security: Understanding of security best practices and compliance requirements related to cloud and virtual environments. • Scripting and Automation: Proficiency in scripting (PowerShell, Python) for automation of deployments and management tasks. • Monitoring and Performance Tuning: Ability to implement monitoring solutions and optimize performance across virtual environments. Educational and Skills Requirements: • Bachelor's degree in computer science, Information Technology, or a related field. • 5 years of experience in IT infrastructure, with a focus on cloud technologies and virtualization. • Strong expertise in Citrix products, including Citrix Virtual Apps and Desktops, Citrix ADC, and Citrix Cloud. • Familiarity with cloud platforms (e.g., AWS, Azure, Google Cloud) and hybrid cloud architectures. • Knowledge of networking concepts and security protocols. • Excellent problem-solving skills and the ability to work under pressure. • Strong communication skills, with the ability to convey technical concepts to non-technical stakeholders. • Relevant certifications (e.g., Citrix Certified Expert - Virtualization, AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect Expert, or similar.) are a plus. USD (phone number removed) - (phone number removed) per year Compensation: Compensation includes a base salary of $(phone number removed) - $(phone number removed). The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program. Benefits: The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave. 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