Sr. Program Manager - Clinical Construction

Sr. Program Manager - Clinical Construction

Design and Construction

Full Time

82886BR

Job Summary

Under the general direction of the Associate Director of Campus Modernization, the Clinical Construction Sr. Program Manager will oversee and foster collaboration between hospital leadership, departments, and staff, and the design and construction team for the UCSF Benioff Children's Hospital Oakland Campus Modernization and New Hospital Building (NHB) project. This role encompasses support from initial planning and design through construction and into the activation phase. The Campus Modernization project in Oakland is a $1.5 billion initiative aimed at modernizing the UCSF Oakland Children's campus, including the NHB, Administrative Support Building (ASB), redevelopment of the inpatient campus site, and several enabling projects.

This position is a strategic leader who bridges hospital operations, senior executive decision makers and design and construction of a new 277k sf hospital addition to an operating children's hospital campus. This person will engage on a regular basis with executives including CEO, CMO, CNO, VP Support Services, and leadership of departments including NICU, lab, periop, Emergency, Radiology, and support departments.

This position will actively engage in the design for the new hospital and lead the development of new operational plans for each department that will operate in the building upon its completion. This position should have high levels of project management skills, experience with clinical operations and the ability to communicate and bridge gaps between front line workers and hospital executive leadership.

The Clinical Construction Sr. Program Manager creates effective strategies for organizing, assigning, tracking, analyzing, and overseeing projects across multiple work streams. They document each project's scope, manage resources to meet deadlines, and escalate issues promptly when necessary. The role requires exceptional leadership and organizational skills, attention to detail, and a strong understanding of stakeholder needs. The manager should be knowledgeable about Lean methodologies, stay updated on hospital policies, best practices, and industry trends, and collaborate with regulatory, licensure, and accreditation offices, as well as other departments.

The Clinical Construction Sr. Program Manager effectively handles competing priorities and resource conflicts with minimal supervision, staying adept at applying new technologies and concepts to current and future projects. This crucial role demands extensive experience in both clinical and construction settings to build trust, act as a liaison between groups, and develop solutions and strategies for resolving conflicts between the two areas.

The Clinical Construction Sr. Program Manager will work closely with senior-level individuals who do not directly report to them. This role requires the ability to establish consensus and communicate clearly with both hospital leadership and the design and construction team. Strong interpersonal skills are essential, including team building, consensus building, diplomacy, persuasiveness, negotiation, and creating a positive work environment.

The position is based in the East Bay, with an office located in Oakland. It is a hybrid role, allowing for some remote work, but it is expected that the majority of time will be spent on-site at the Oakland office, hospital, and job site-typically at least three days a week. The role will also require flexibility to respond to project needs and demands, which may necessitate additional in-person presence depending on project phases, coordination with hospital staff, and collaboration with the design and construction teams.

The final salary and offer components are subject to additional approvals based on UC policy. Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.

The salary range for this position is $124,400 - $291,600 (Annual Rate).

Department Description

The organization of UCSF Real Estate is focused on the development, planning, delivery, and management of physical space for UCSF. Key responsibilities include a unified approach to oversee the active UCSF growth planned on a multi-site campus and to manage the complex metropolitan environments affecting capital assets and projects and efforts to align municipal challenges with maximum effectiveness in support of the UCSF mission.

UCSF Real Estate is an integrated unit that enables the alignment of development, planning, design, construction, and management of facilities and a lease portfolio of 1M square feet across UCSF. Services are provided through the following departments: Building Permit Services, Campus Design and Construction, Campus Planning, Construction Contract Administration, Health Design and Construction, Health Major Capital Projects, Real Estate Services, Benioff Children's Hospital Oakland Capital Program Management and support through Business Intelligence, and Finance, Administration and Operations.

Health Major Capital Projects manages the implementation and execution of the BCH-Oakland capital program and provides project management services to those embarking on capital construction and real estate renovation projects. Staff provide comprehensive project management including programming and design, budget development, construction administration, inspection, and move-in assistance. Planners, designers, administrators, contractors, inspectors, and others work together to meet the needs of UCSF and BCH-Oakland clients.

Required Qualifications

• Bachelor's degree and / or equivalent experience / training in nursing, clinical management, architecture, engineering, construction management.
• Expert knowledge of federal, state and local laws, and regulations governing planning, building design and construction, including but not limited to, ADA, CBC, JCAHO, OSHPD, NFPA and CDPH requirements.
• Expert understanding of industry practices and / or highly specialized discipline such as ADA, clinical operations, sustainability, mechanical engineering, or infrastructure.
• Expert project management skills to effectively manage highly complex, multiphase projects or specialized critical project components within an occupied academic medical center.
• Expert skill in advising and consulting with senior leaders, interdisciplinary stakeholders, design professionals and construction contractors.
• Expert skill in promoting, advancing and implementing programs within area of expertise.
• Expert skill in building, maintaining and nurturing strong professional relationships.
• Demonstrated verbal and written communication skills across broad stakeholder levels.

Preferred Qualifications

• License to practice in at least one of the following professions: nursing, architecture, engineering preferred.
• Certificate to practice in at least one of the following professions: nursing, architecture, engineering, preferred.
• Expert financial skills to prepare, monitor and manage detailed project budgets, evaluate cost estimates, and review and approve payment requests.
• Advanced Microsoft Office and project manager software skills. Working knowledge of CAD drawing programs and architectural design application programs.

About UCSF

At UCSF Health, our mission of innovative patient care, advanced technology and pioneering research is redefining what's possible for the patients we serve - a promise we share with the professionals who make up our team. Consistently ranked among the top 10 hospitals nationwide by U.S. News & World Report - UCSF Health is committed to providing the most rewarding work experience while delivering the best care available anywhere. In an environment that allows for continuous learning and opportunities for professional growth, UCSF Health offers the ideal atmosphere in which to best use your skills and talents.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values. In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu. Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Organization

Health

Job Code and Payroll Title

005643 FAC PROJECT MGT SPEC 5 HC

Job Category

Professional (Non-Clinical), Professional and Managerial, Project Management, Real Estate Services

Bargaining Unit

99 - Policy-Covered (No Bargaining Unit)

Employee Class

Career

Percentage

100%

Location

Oakland, CA

Campus

Benioff Children's Hospital

Work Style

Hybrid

Shift

Days

Shift Length

8 Hours

Additional Shift Details

M-F; 8-5