GENERAL MANAGER

At over 300 colleges & universities around the country, Chartwells Higher Education is re-inventing the on-campus dining experience. We are challenging the norm and setting new standards by investing in high-tech, food-infused social spaces that bring people together to promote meaningful relationships and interactions. We are food-forward difference makers, bound together by a desire to feed hungry minds and prepare students for success.

We are seeking hungry, humble and smart associates who are looking to join and grow with a diverse organization. We invite you to start your career journey with us and look forward to hearing from you.

Job Summary

Relocation Assistance & Yearly Bonus Opportunities Offered
Chartwells Higher Education is seeking an exceptional and experienced General Manager to lead the dining services team at Portland State University. As General Manager, you will oversee operations to ensure financial success, maintain strong client relationships, and inspire professional growth among your team members. Your role will be integral in creating an exceptional dining experience while aligning with the institution's goals and vision.

Why Portland?
Portland offers a unique blend of vibrant city life and stunning natural beauty, with easy access to forests, mountains, and the scenic Oregon Coast. Known for its thriving food scene, progressive culture, and strong sense of community, it's an ideal place for those seeking creativity, sustainability, and outdoor adventure.

Key Responsibilities:

• Lead employee meetings, performance reviews, and training programs.
• Ensure compliance with company policies, local, state, and federal laws.
• Maintain food quality standards while optimizing food costs.
• Build and sustain strong relationships with staff, clients, guests, and other departments.
• Oversee financial reporting, including sales reports, P&L statements, and budget adherence.
• Analyze trends in financial data and adjust strategies accordingly.
• Manage purchasing, inventory, and operational controls.
• Collaborate with chefs to plan innovative menus.
• Ensure compliance with HACCP standards and proper food storage.

Preferred Qualifications:

• Bachelor's degree (preferred) or equivalent professional experience.
• 8-10 years upscale food service experience, including 6 years in management.
• Proven expertise in personnel management: hiring, supervision, evaluation, and succession planning.
• Strong leadership, organizational skills, and attention to detail.
• Experienced in training, scheduling, supervision, and coaching.
• Effective problem-solving, conflict management, and multitasking skills.
• Proficient in food purchasing, cost management, inventory control, and financial reporting (budgets, flash reports, targets, and forecasts).
• Knowledge of HACCP controls, food storage, and compliance with health/fire regulations.
• Strong catering experience and client relations skills.
• Exceptional business etiquette and ethical standards.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint).
• ServSafe or Department of Health certification is a plus.

What We're Looking For:
An inspiring leader with a passion for operational excellence, strong interpersonal skills, and a commitment to fostering a positive workplace culture.
Apply Today to join our Chartwells Higher Education team and make your mark at Portland State University!

Apply to Chartwells Higher Education today!

Chartwells Higher Education is a member of Compass Group USA

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Applications are accepted on an ongoing basis.

Chartwells Higher Ed maintains a drug-free workplace.