Brigham and Women's Hospital
AMC Urology Executive Director
Brigham and Women's Hospital, Brookline, Massachusetts, us, 02445
The Executive Director serves as the lead department administrator of the planned Mass General Brigham (MGB) Department of Urology (the department), the integrated department of MGB's Academic Medical Centers (AMCs): Massachusetts General Hospital (MGH) and Brigham and Women's Hospital (BWH). The Executive Director will facilitate and contribute to the multi-year process to integrate these two premier departments of Urology, consistent with the vision and direction of the MGB system, while also ensuring the successful day-to-day functioning of the clinical, education, research, and community-serving activities of the existing two departments.
Reporting jointly to the Senior Vice President, Department Operations - Surgical (SVP) and to the chair of the department, the Executive Director functions as the department's administrative leader for all matters related to clinical operations, finance and budget, human resources, credentialing and staffing, research administration, space allocation, education and training, and general administration. The central administrative leadership team within the department reports directly to the Executive Director; division administrators within the department report jointly to the Executive Director and their division chief. The Executive Director partners closely with leaders within the department and its divisions, as well as leaders across the MGH, BWH, Massachusetts General Physicians Organization (MGPO), Brigham and Women's Physician Organization (BWPO), and MGB.
The Executive Director will also serve as one of the principal architects of a unified Department of Urology across MGH and BWH. In doing so, the Executive Director will work with the department chair and SVP to develop and execute upon a plan to horizontally integrate most activities and structures that are presently distinct across the two institutions. This will require not only strategic acumen and interpersonal sensitivity during a time of significant change, but also the development of a strong, integrated administrative leadership team that can simultaneously support ongoing integration efforts and the day-to-day operations of a large department with broadly distributed people and assets.
PRINCIPAL DUTIES AND RESPONSIBILITIES
Leadership
In partnership with the department chair and the SVP, determines the overall vision, mission, direction, goals, and objectives of the department. The Executive Director will have specific responsibility for work required over the next several years to accomplish the goal of integrating the two departments, including, but not limited to, work in the areas of analytics, communication, human resources, operations, and compensation. Serves as a critical member and senior leader for the departments' administrative team(s). Establishes and maintains clear communications with department leaders as to each area's performance. Interacts and builds strong working relationships with peers and clinical leadership from other departments. Works with hospital leadership to evaluate and monitor performance of the AMCs to support the delivery of services and the operational goals of cost containment, quality enhancement, developing a culture of safety, and patient experience. Provides direction and support to clinical and non-clinical staff for the department. Develops effective methods of communicating with faculty, trainees, and staff on a regular basis. Identifies, evaluates, and recommends new business ventures, affiliations, and partnerships consistent with the strategic plans and the growth and market objectives of the AMCs. Works with departmental and hospital leadership and relevant MGB departments to prepare the necessary business plans and documentation. Manages the renewal of any such arrangements. Develops and implements policies and procedures consistent with MGB, MGH, and BWH policies in the areas of clinical practice management, grants management, and teaching/training. Interacts extensively with the chair to assess administrative and financial needs of the department and to revise policies and procedures to meet changing needs. Clinical Management
In collaboration with the chair and department, AMC, and MGPO/BWPO leadership, leads the evaluation, development, and implementation of strategies for the growth, management, and integration of clinical services throughout the AMCs. In partnership with relevant chiefs, associate chiefs, vice chairs, and clinical operations leaders, oversees operations of clinical services provided in ambulatory, inpatient, and procedural services. Works with MGB's compliance, revenue, and budget teams to maximize revenue in all clinical services. Serves as principal departmental liaison to MGB Compliance Office. Assures compliance with all relevant state and federal regulations. Supports the development and coordination of care provision across sites and services across the AMCs. Research Management
Works with the chair regarding strategic research planning and growth in the context of advances in technology, science, and the funding environment in collaboration with AMC leadership. Leads and maintains research administration infrastructure, including management responsibility for administrators and grant managers and support staff across numerous research sites. Oversees deficit resolution issues in collaboration with principal investigators (PIs), departmental research leadership, and MGB research management staff. Ensures that research administrators and investigators are aware of institutional research policies and procedures, through regular departmental research meetings and other communication. Ensures that changes in research policies and procedures are appropriately communicated to administrators, staff, and PIs. Works collaboratively with Research Management and Compliance as necessary to ensure the appropriate fiduciary and regulatory responsibility of the research enterprise. Education Management
In conjunction with appropriate departmental education leaders, supports the administration of the department's residency programs, fellowship programs, HMS education programs, and continuing medical education programs. Oversees financial management of training programs, including implementing and ensuring compliance with professional billing activities as applicable. Works collaboratively with the Graduate Medical Education (GME) Office and Compliance as necessary to ensure the appropriate fiduciary and regulatory responsibility of education and training programs. Organizational Administration
Serves as the principal liaison to other MGB and hospital departments and services such as: Patient Care Services; Network Development; Marketing; Office of General Counsel; Development; Public Affairs and Communications; Research Management; Budget and Finance. Coordinates the development, preparation, and distribution of departments' publications and communications; coordinates the departments quinquennial HMS clinical department review. Financial Management
Works to maintain the solvency of departmental funds. Supervises staff who are responsible for approving expenditures, assigning cost centers, monitoring compliance with budgets, and identifying and investigating potential problem areas and proposing solutions. Establishes and maintains a financial management system to allow accurate and detailed reporting of financial status and staffing distribution of operating accounts and research/sundry funds. Develops and monitors annual operating and capital budgets; organizes the annual budget submission process in collaboration with the MGH, BWH, MGPO, and BWPO budget offices. In conjunction with the department chair and MGB VP of Physician Compensation, develops and manages faculty compensation plans to ensure fair and equitable compensation as well as market competitiveness regionally and nationally. Develops and tracks recruitment and/or retention packages for faculty hires. Conceptualizes and oversees a variety of financial analyses. Human Resources Management
Supervises/mentors approximately ten individuals directly or jointly; is ultimately administratively responsible for over 300 faculty and staff. Reviews and edits all new hire letters for department faculty and recommends them for signature by the chair. Works with Human Resources teams to manage often sensitive issues that arise with administrative staff and faculty. Reviews workload issues to ensure appropriate staffing. Supports and works to maintain salary and wage equity for both faculty and staff. In conjunction with the chair, ensures the support and maintenance of a diverse, inclusive, and professional environment amongst faculty, trainees, and staff. Provides mentorship to senior staff, division administrators, and other staff others as appropriate. Prepares performance reviews on direct reports. Takes corrective and disciplinary action as necessary to maintain the highest level of staff productivity and effectiveness. Terminates employees as necessary. Other
Oversees general administrative matters. Develops letters, presentations, announcements, and other communications. Keeps current regarding trends and developments in the health care field. Serves as a stand-in for the SVP in relevant meetings when the SVP is not available. Serves on committees as needed or assigned by the SVP. Leads or participates in special projects and performs other related tasks as requested or required. Qualifications
Master's degree in business administration, public health, public administration, or related field required. 5+ years administrative/management experience required, preferably in an academic medical center setting. Supervisory experience required. SKILLS/ ABILITIES/ COMPETENCIES REQUIRED
Outstanding organizational skills to manage many competing responsibilities and priorities. Ability to delegate, effectively supervise, and plan for the timely and successful completion of objectives. Exceptional interpersonal skills and a high degree of social facility in obtaining cooperation and support from a broad range of people. Demonstrated ability to interact with all members of the organization in ways that enhance understanding, respect, cooperation, and problem solving. Excellent verbal and written communication skills to communicate effectively with a large and diverse constituency including departmental leadership, administrative staff, clinical and research faculty, and leaders across the AMCs and MGB. Excellent negotiation skills in complex internal and external situations. The ability to independently resolve quickly most problems encountered. Demonstrated sensitivity, discretion, and judgment regarding confidential matters. WORKING CONDITIONS
The Executive Director has broad responsibility for two Urology departments in the process of a multi-year integration plan. This is a strenuous and challenging senior-level position. As such, the Executive Director is expected to have the ability to work in a continuously stressful environment. The Executive Director will be expected to split time between the two AMCs and their associated sites, while also accommodating hybrid work as is feasible. The Executive Director will need to attend early and late meetings and be flexible to meet frequent deadlines. Some evening and weekend work will be necessary. SUPERVISORY RESPONSIBILITY
The Executive Director is administratively responsible for operations and issues that affect approximately 300 employees, including credentialed faculty and administrative staff. Direct reports include those in the following areas: Finance and budget Research administration/grants management Clinical operations Personnel and administrative operations Educational operations. The Executive Director will be responsible for contributing to the organizational design of an integrated department and its associated leadership structure. FISCAL RESPONSIBILITY
The Executive Director oversees and is responsible for the financial performance of all MGH, BWH, MGPO, and BWPO cost centers and sundry funds related to the department. EEO Statement
Massachusetts General Hospital is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Primary Location : MA-Brookline-BWH Brookline Hills BWPO Administration Work Locations : BWH Brookline Hills BWPO Administration 111 Cypress St Brookline 02447 Job : Professional/Managerial Organization : Brigham & Women's Hospital(BWH)
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Leadership
In partnership with the department chair and the SVP, determines the overall vision, mission, direction, goals, and objectives of the department. The Executive Director will have specific responsibility for work required over the next several years to accomplish the goal of integrating the two departments, including, but not limited to, work in the areas of analytics, communication, human resources, operations, and compensation. Serves as a critical member and senior leader for the departments' administrative team(s). Establishes and maintains clear communications with department leaders as to each area's performance. Interacts and builds strong working relationships with peers and clinical leadership from other departments. Works with hospital leadership to evaluate and monitor performance of the AMCs to support the delivery of services and the operational goals of cost containment, quality enhancement, developing a culture of safety, and patient experience. Provides direction and support to clinical and non-clinical staff for the department. Develops effective methods of communicating with faculty, trainees, and staff on a regular basis. Identifies, evaluates, and recommends new business ventures, affiliations, and partnerships consistent with the strategic plans and the growth and market objectives of the AMCs. Works with departmental and hospital leadership and relevant MGB departments to prepare the necessary business plans and documentation. Manages the renewal of any such arrangements. Develops and implements policies and procedures consistent with MGB, MGH, and BWH policies in the areas of clinical practice management, grants management, and teaching/training. Interacts extensively with the chair to assess administrative and financial needs of the department and to revise policies and procedures to meet changing needs. Clinical Management
In collaboration with the chair and department, AMC, and MGPO/BWPO leadership, leads the evaluation, development, and implementation of strategies for the growth, management, and integration of clinical services throughout the AMCs. In partnership with relevant chiefs, associate chiefs, vice chairs, and clinical operations leaders, oversees operations of clinical services provided in ambulatory, inpatient, and procedural services. Works with MGB's compliance, revenue, and budget teams to maximize revenue in all clinical services. Serves as principal departmental liaison to MGB Compliance Office. Assures compliance with all relevant state and federal regulations. Supports the development and coordination of care provision across sites and services across the AMCs. Research Management
Works with the chair regarding strategic research planning and growth in the context of advances in technology, science, and the funding environment in collaboration with AMC leadership. Leads and maintains research administration infrastructure, including management responsibility for administrators and grant managers and support staff across numerous research sites. Oversees deficit resolution issues in collaboration with principal investigators (PIs), departmental research leadership, and MGB research management staff. Ensures that research administrators and investigators are aware of institutional research policies and procedures, through regular departmental research meetings and other communication. Ensures that changes in research policies and procedures are appropriately communicated to administrators, staff, and PIs. Works collaboratively with Research Management and Compliance as necessary to ensure the appropriate fiduciary and regulatory responsibility of the research enterprise. Education Management
In conjunction with appropriate departmental education leaders, supports the administration of the department's residency programs, fellowship programs, HMS education programs, and continuing medical education programs. Oversees financial management of training programs, including implementing and ensuring compliance with professional billing activities as applicable. Works collaboratively with the Graduate Medical Education (GME) Office and Compliance as necessary to ensure the appropriate fiduciary and regulatory responsibility of education and training programs. Organizational Administration
Serves as the principal liaison to other MGB and hospital departments and services such as: Patient Care Services; Network Development; Marketing; Office of General Counsel; Development; Public Affairs and Communications; Research Management; Budget and Finance. Coordinates the development, preparation, and distribution of departments' publications and communications; coordinates the departments quinquennial HMS clinical department review. Financial Management
Works to maintain the solvency of departmental funds. Supervises staff who are responsible for approving expenditures, assigning cost centers, monitoring compliance with budgets, and identifying and investigating potential problem areas and proposing solutions. Establishes and maintains a financial management system to allow accurate and detailed reporting of financial status and staffing distribution of operating accounts and research/sundry funds. Develops and monitors annual operating and capital budgets; organizes the annual budget submission process in collaboration with the MGH, BWH, MGPO, and BWPO budget offices. In conjunction with the department chair and MGB VP of Physician Compensation, develops and manages faculty compensation plans to ensure fair and equitable compensation as well as market competitiveness regionally and nationally. Develops and tracks recruitment and/or retention packages for faculty hires. Conceptualizes and oversees a variety of financial analyses. Human Resources Management
Supervises/mentors approximately ten individuals directly or jointly; is ultimately administratively responsible for over 300 faculty and staff. Reviews and edits all new hire letters for department faculty and recommends them for signature by the chair. Works with Human Resources teams to manage often sensitive issues that arise with administrative staff and faculty. Reviews workload issues to ensure appropriate staffing. Supports and works to maintain salary and wage equity for both faculty and staff. In conjunction with the chair, ensures the support and maintenance of a diverse, inclusive, and professional environment amongst faculty, trainees, and staff. Provides mentorship to senior staff, division administrators, and other staff others as appropriate. Prepares performance reviews on direct reports. Takes corrective and disciplinary action as necessary to maintain the highest level of staff productivity and effectiveness. Terminates employees as necessary. Other
Oversees general administrative matters. Develops letters, presentations, announcements, and other communications. Keeps current regarding trends and developments in the health care field. Serves as a stand-in for the SVP in relevant meetings when the SVP is not available. Serves on committees as needed or assigned by the SVP. Leads or participates in special projects and performs other related tasks as requested or required. Qualifications
Master's degree in business administration, public health, public administration, or related field required. 5+ years administrative/management experience required, preferably in an academic medical center setting. Supervisory experience required. SKILLS/ ABILITIES/ COMPETENCIES REQUIRED
Outstanding organizational skills to manage many competing responsibilities and priorities. Ability to delegate, effectively supervise, and plan for the timely and successful completion of objectives. Exceptional interpersonal skills and a high degree of social facility in obtaining cooperation and support from a broad range of people. Demonstrated ability to interact with all members of the organization in ways that enhance understanding, respect, cooperation, and problem solving. Excellent verbal and written communication skills to communicate effectively with a large and diverse constituency including departmental leadership, administrative staff, clinical and research faculty, and leaders across the AMCs and MGB. Excellent negotiation skills in complex internal and external situations. The ability to independently resolve quickly most problems encountered. Demonstrated sensitivity, discretion, and judgment regarding confidential matters. WORKING CONDITIONS
The Executive Director has broad responsibility for two Urology departments in the process of a multi-year integration plan. This is a strenuous and challenging senior-level position. As such, the Executive Director is expected to have the ability to work in a continuously stressful environment. The Executive Director will be expected to split time between the two AMCs and their associated sites, while also accommodating hybrid work as is feasible. The Executive Director will need to attend early and late meetings and be flexible to meet frequent deadlines. Some evening and weekend work will be necessary. SUPERVISORY RESPONSIBILITY
The Executive Director is administratively responsible for operations and issues that affect approximately 300 employees, including credentialed faculty and administrative staff. Direct reports include those in the following areas: Finance and budget Research administration/grants management Clinical operations Personnel and administrative operations Educational operations. The Executive Director will be responsible for contributing to the organizational design of an integrated department and its associated leadership structure. FISCAL RESPONSIBILITY
The Executive Director oversees and is responsible for the financial performance of all MGH, BWH, MGPO, and BWPO cost centers and sundry funds related to the department. EEO Statement
Massachusetts General Hospital is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Primary Location : MA-Brookline-BWH Brookline Hills BWPO Administration Work Locations : BWH Brookline Hills BWPO Administration 111 Cypress St Brookline 02447 Job : Professional/Managerial Organization : Brigham & Women's Hospital(BWH)
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